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Same individual forced to have multiple emails

In the Security industry it is very common for staff to work part-time for several companies and several of those companies are using Humanity to manage their workforce and scheduling and because of Humanity restrictions, that staff is forced to use a different email for each company.

This is not only a big inconvenience for people who have to manage several email accounts but for the companies that hire them because it breaks Humanity import routine and makes automation very difficult.

From my perspective, this is not so difficult to solve. For example, it would be enough to add the company ID to the email to form a new composite primary key.

Thanks!

Time Clock Terminals

we would like to restrict the time clock locations and the terminals in such a way that if an employee is clocking in from one terminal lets say "A" they should not be able to clock out from a different terminal lets call it "B". They should ONLY be able to clock out from the same terminal where they clocked in at the start of the shift. Our employees are assigned to multiple location and positions. and we have two physical locations. Location A is let's say 2 blocks away from Location B and employees work in both locations but of course, they will be present at any one of the locations at one time. We don't want that someone comes to their shift and clocks in from Location A and then walks coupla blocks to Location B and clocks out from there. We use Humanity stations. The way humanity station is set up, it only displays certain positions w.r.t to that location. Problem is, employees are assigned to the positions that belong to the other locations. 

Set number of days in a week, but not fixed days

It'd be great if it was possible to identify for some employees a set number of days in a week that they want to be scheduled i.e. no more than 4 days/shifts in a week. They would then appear as unavailable if you tried to schedule them for the 5th day in the same week.

7 minutes Rule payroll

 Under the 7 minute rule, clock in and clock out times on Time Clock are rounded to the nearest quarter hour. It is called the * 7-minute rule* because the cutoff is 7 minutes after the clock-in time. ... Many time clocks and computerized payroll programs automatically round the employee hours using the 7-minute rule. We would like to add this feature to Humanity, as currently Humanity only gives the option to set the rounding at 5, 10, 15, 30 and 60. 

Break

Could it be possible to see the break of the employees directly on shiftplanning ?
This way we could know that the staff is not really available during this time.

Break

Could it be possible to see the break of the employees directly on shiftplanning ?
This way we could know that the staff is not really available during this time.

Break

Could it be possible to see the break of the employees directly on shiftplanning ?
This way we could know that the staff is not really available during this time.

Shift Acknowledgement on IOS

I didn’t/don’t know if I acknowledged a shift while using the ios app. People live with mobile devices as a primary tool: who doesn’t understand that? Many/most people on the go rarely get to a laptop or desktop. Make the mobile fully functional, and while you are at it, make it work natively on an iPad in the landscape which is the primary viewing for the majority I believe.
The desktop is much clearer and says “All shifts Acknowledged.” Why not on the mobile version as well?This should be intuitive and interactive

Updating the Iphone app

I think the Iphone app is out of date and not very user friendly when it comes to scheduling shifts. The android app looks great and everyone speaks highly about it.

Deleting the extra templates

I think it would be a lot easier if we can delete templates that we are no longer using on the new feature, as it is crowding up the other templates. Thank you, I love the new feature as well! 

Viewing shifts within position at other locations

It would be helpful if staff could view open shifts within their position/skill without being assigned to the location.  

Integration Fix For Bamboo HR

 As the current version of the integration does not support this feature, we would like to be able to sync. only certain employees and/or departments with Humanity through Bamboo HR. 

Employee Type Report

Is it possible to have a report created in which I can export out the "Employee Type" i.e. part-time, full-time, seasonal?  This would be a helpful feature that will help us with future blast messages to selected groups, etc. It will also allow us to have another tool to track employee status. 

Shift Trade and Release

Hi Dev, 

Before the release of the New Shift Trade and Release feature, the employees were able to swap the shifts without any issue but ever since the new feature has arrived, it has made scheduling for the managers a nightmare as we have to enable these 2 options, in order to make the employees swap their shifts. 
https://goo.gl/umwTdY
What if I do not want to enable these options for internal reasons, that does not make any sense, an update should bring comfort and ease in management's work instead it is making our lives more miserable. I request you to either bring the old Trade and Release feature or remove the restriction to enable these options in order to allow the employees to swap their shifts, during the current design. 

Thank you. 

Make phone numbers/maps a hyperlink or clickable

In the notes, make phone numbers have a hyperlink and clickable to make a call or text. Seems like a normal feature in a lot of other applications and websites.

Also allow a "location" to be clickable and open in Google Maps or Maps

Directed Message Board

When adding a message to the message board on the dashboard, it'd be nice to be able to select staff/positions that can see it. That wasy I can have reminders for Position X up there, but Position Y doesn't have to see it.

Modify New Open Shifts Posted Notification

The wording in the new open shifts notification is very confusing for our employees. I'm referring to the notification that is delivered to employees when management posts new open shifts for them to request for work.

For example, this is the actual notification that is delivered to employees when new open shifts are posted - as you can see it has conflicting info - first saying, "Management Trish Connery Walkup has posted your upcoming work schedule. Please login to your account with the link below to view the full details” followed by the true content, "The following shifts have been posted as available for pick-up".

This notification will not be confusing for employees and will make more sense if the first line (statement) is modified.

• Management Trish Connery Walkup has posted your upcoming work schedule. (Can be edited to)
• Management Trish Connery Walkup has posted or added new available shifts to the upcoming work schedule.

Thank you for your consideration.
 
 

Improvement in Leave Module.

Right now employees have the option to turn off the notifications that are very crucial for them to receive, for instance, we want the employees to receive leave rejection message via email but they have the option to turn it off. What we want is to have access to their notifications or a way to force specific notifications for employees. 

Auto Clock in Feature

It would be nice to 'auto' clock in staff who are salary workers.

 

Shiftplanning

Hi Dev Team,

I would like there to be a feature whereby, when you upload a new schedule for your staff, it automatically replaces all of the existing schedules instead of copying it and adding additional shifts on top of the existing ones. While I know that we can clear the schedule and upload a new one, I would like there to be a way where the new schedule automatically replaces the old one and clears it. 

Shift Change Emails to Employees

When shift changes are made for a team of employees, an email can be sent to the employees and supervisors, however it does not list names for the shift changes. If we have 4 employees who are on team 1 and all four have schedule changes, it shows the new times but each employee is listed with "Team 1" instead of their name. Being able to send this information out with names to show who is working which shift would be helpful.

"On Leave" on Dashboard for All Staff

Currently, only managers or supervisors can see the who's "On Leave" screen on the dashboard. They can see who's on leave on the shift planning tab. However, it would be helpful if all of our staff could see who is on leave on the dashboard as decisions for over time, etc are made based on who's at work and who isn't. It is helpful information to see at a glance.

Shift Trade Window - date filter

Hi

Having to reset the date filter (default 1 month) each time you open the trade window is a pain!  We've been missing trade requests as some managers occasionally forget to expand the date range to include all scheduled shift dates, which are generally further than one month ahead.

Could we please have a option (tick box?) to 'show all future shift trades' regardless of date?

Thanks

copy schedule

should have an option to copy an employee's schedule from one week to the next. For when there are employee's that have set schedules.  

Select all option in shift edit window

There should be a check or select all option in the shift edit window to select all employee on an assigned skill. 

Auto Schedule

There should be an ability for the system how many users assigned to a certain skill or multiple skills are needed each day at each location on a shift. 

Flex Staffing Options

Hello, 

We are testing Flex Staffing - where a shift will be posted as needed and operators have the ability to pick them up if they would like to work. It would be beneficial for them to have the ability to accept or decline the shift opposed to only accepting. This way I can track if they actually rejected the shift or if they simply did not see it. Additionally we have the ability fo be flexible with start/end times of these shifts so I was wondering if there could be a "propose new time" option or even a space to leave comments when they decline a shift so they could put something like "I cannot come in at 7am but I can be there by 9am" 

Please let me know if something like this exists or if you think that it might be doable. 

Thanks! 
Amanda 

Auto-Approval that makes more sense

My understanding (how it was explained to me by your people) of how the auto approval system for time sheets works is that it approves the shift regardless of when the shift was worked as long as its on the same day and falls within the criteria to be auto approved (either a set length of time and/or +/- a set amount of time clocked in). 

What i think would make more sense would be to add a way to auto approve if they work the correct shift that they are scheduled for and clock in/out with in a certain time of that shift. 

I think the auto approval section is nice as it would show us only shifts that have an error, but with out it being linked to their actual shift it makes no sense. 

Availability Report

As a manager I should be able to view the availability of the support engineers for a customized date/time range

The availability report only gives the employee count. It doesn't give the employee names.

Filter shift's by date day and time

Currently our system filters shift by date and day. We need to ability to filter shifts by time.

Our engineers should be able to know who is working during certain hours so they can transfer their pending work to the person who is going to work after their shifts.

This is a blocker and we would not be able to go live without it

12 Hour Notification

It would be really nice to have the option for a 12-hour notification or an adjustable time notification. When we have a staff member who is struggling with remembering their schedule, we suggest that they add the shift notification. It would be really nice for them to have the option of getting notice the night before their shift. The 24-hour feature seems a bit too far in advance and the 1-hour feature isn't quite enough time to arrive without being tardy. 

I also think a custom notification would be nice. For instance, if it takes you an hour to get ready and 45-minutes to commute, you could set a 2-hour notification, so that if you forget that you are scheduled, you would be notified and still have enough time to get to work. 

Why unpublished changes are visible to employees.

When I make a change to a PUBLISHED shift or assign an employee to a Published shift the employees can see those changes even before I hit the publish button.

This behavior should be optional or changed to the opposite.

Logically any changes on a shift which are not published by the manager should NOT be visible to the relevant employees until the manager hits the publish button.

 

 

Breaks

I love the new break feature, but as my employees do not clock in or out on Humanity it's not functional for my needs. May I suggest that you allow breaks to show up on the printable daily schedules. I use humanity for scheduling and I print daily schedule sheets. We have to write-in breaks and this would be an easy addition for those of us that may not have integration available with my POS.

employees can view availability?

Notification New Employee & Availibilitiy

If a new employee/staff member is created automatically sent a notification.
Availability from to function, now its only possible to do it by day. I would like to do it by month.

 

sorting by shift

Can we please get a feature to sort the schedule by shift.  It is very difficult to look at the schedule and takes a lot of time to get reports to the unit to show who is working on which unit and which shift. 

If we could sort for example:
Nurses working 7a-7p shift
CNA's working 7-3 shift, 3-11 shift, etc
And even better would to be able to include the unit they are on, so that on one sheet you would see the nurse, CNA, the unit for that shift

Thanks

cvacatuib dasýs

Dear Sir or Madam,
please add to staff members profile, leave section the possibility to enter half days to all sort of leave. by not having this option, we are not able to use humanity for vacation / leave control and the reports.
We require reports that should do calculations for half day as well

I-e -  We should see in the employee leave count that an employee has taken 12.5 leaves

Currently the system calculates just the full day leaves

This is causing us issues and we need to run reports manually using excel which kills the concept of using an automated software

Thanks,Doris 

cvacatuib dasýs

Dear Sir or Madam,
please add to staff members profile, leave section the possibility to enter half days to all sort of leave. by not having this option, we are not able to use humanity for vacation / leave control and the reports.
We require reports that should do calculations for half day as well

I-e -  We should see in the employee leave count that an employee has taken 12.5 leaves

Currently the system calculates just the full day leaves

This is causing us issues and we need to run reports manually using excel which kills the concept of using an automated software

Thanks,Doris 

Notifications for page loading

Currently when the schedule loads we show an indicator at the top of the screen when the server request is being made, but nothing is shown when the browser is trying to parse/render those shifts which on large accounts can lead to issues where they think nothing is happening to they start clicking again which further creates load issues and locks the browser up.

Goal here is to show an indicator that something is still happening so that users are aware of that.

A pop up do saying the page is loading

Ability to filter reports by date and time

Currently our reports only accept a date filter, this task would enable the option to also select a time filter so reporting can be more fine-grained.

Enable Multi-Select for Locations in Reports

- Need to ability to multi select location in reports

shift bidding

I would like to test the shift bidding option

Future availability for several days at once

Our employees would welcome the option to set future availability for more than one day at the time. Now we have the option to set periodic availability for each week or select each day in future and set availability for each of them separately. This is too much work if you want to set up non-periodic availability for next month.
For example, I prefer not to go to work on 15 days for next month, I have to set each day individually if I do not want them to repeat each week. Next month, if I have different 15 days that I prefer not to work I have to do it all over again. It would be useful to set it up just like Leave requests when you select a period you do not want to work or select more days at once. Also, an option to automatically select whole days instead of highlighting each hour of the days would be practical.

Forecasting options

I love the forecasting option, but I work at the hotel and we plan our workforce based on occupancy. We do not know at which hour there will be a peak time or how many people will visit at which hour. Therefore we would need to set occupancy as one number for the whole day. Currently, I have to write the same number for 24 hours if I want to forecast properly. Also, I would like to forecast a number of employees not depending on their position. Now I have to select each position and set rules for forecasting for them. It would be useful if this whole process could have an option to be simplified and generalized for whole days and whole workforce instead of each position and each hour of the day.

Staff Notifications - Multiple Staff on a Shift

When multiple staff are assigned to a single shift and a change is made to one employee, there is no option to notify only that one employee. If we choose to notify emplyees, then we notify all the employees on the shift ... which is super annoying to send unnecessary notifications.  We need to be able to pick an option 'notify only employees who had changes made to their shift' option.  The only way around this is not to notify anyone which is not a great option.

Thanks - Amanda

Add Hours and Minutes to Leave Requests

Would it be possible to have hours and minutes added to the date stamp when a leave request is submitted?  Our employees request time off in phases throughout the year.  This results in multiple requests for the same date off with the same day stamp on each request.

filter leave calendar

It would be very useful to be able to see who has approved leave time on the calendar by filtering by position, name, location etc.  Right now I have to cull through the entire list (which isn't in any kind of order I can see) to find leaves for a specific position or employee.

Please make accepting released shifts easier

The new released shift process is now more cumbersome than it was.  We used to be able to see the shift and click on accept.  Now we have to click on the link, then click accept and then close that warning screen.  Way too much work.
 

make humanity able to ping international phones

I have several workers outside the US.  Currently we can't ping them by text because that function does not work with international cell phones. I would like to be able to do that

customization of permissions on staff

It would be nice if you could make a Scheduler that wouldn't have access to  timesheets, just let them schedule.
Or just allow the company to adjust permissions for each employee as they see fit.

Availability Reporting

The currently availability report is not at all representative of actual availability. A company needs to be able to select possible working times (i.e. possible working hours are 6am to 9pm Mon - Sat and 10am to 5pm Sun) and then base the availability on THAT working hour requirement.  Basing availability reporting on a 24 hr day makes no sense as no one works 24 hours a day straight (not legally anyway :P )

It would also be helpful to have the availability report 'roll up' by region with the ability to ensure 'no overlap' for team members who are assigned multiple regions (i.e. there should be a way to ensure they are only counted once in one region and not both).

Thank you.

Recieve a notification as administrator

I would like to be able to set notification when an employee have obtained a certain amount of worked of hours. That would help us track more easily who is due for a salary raise and when, 

 

Improvement For Availability Report

When viewing the "Availability" report for all staff members, scrolling down to view the availability of the staff members listed at the bottom does not show the dates & days they are available for because of the first row where the dates & days are listed is stuck at the top. It would be great if scrolling down also move the first row along with the screen so we can see the dates & days easily without applying the employee filter for each staff member every time.

Highlight Unconfirmed Email Address On Profile

It would be great if the management can see which employee has not yet confirmed his/her email address on the employee's profile overview ("Employee Details" section) just like the system show the un-confirmed mobile number so they can inform the specific staff member to confirm the email address for email notifications. Please have a look at this screenshot for better clarification: http://prntscr.com/j3ua6u

Drops, Releases and trade time limit

I think it would be good to have a possibility to set a time limit until when an employee can drop, release or trade shifts. For example, it is ok for my employees to drop or release a shift that will be a month from now. But to drop or release a shift that will be one week from now is another matter. Trading is different and therefore I think each activity should have a separate time limit setting.

Notes field w/ permissions for managers & emloyees

Hi!
We are an event team and within the shifts we would like to add information that the employees are not privy to ( more so just to keep their instructions clear and concise. Just wondering if there could be 2 notes fields. 1 for Employee instructions/details and 1 for managerial notes so everything is kept together within the booking.

This is a feature no other scheduling system has that we can find to date and would be a stand out feature for us.
Please let us know if this is something that could be added in the near future.

Print Layout for Day/Position View

Hello,

Of all the improvements you are making, the print function is still sorely lacking. 
It would be a great help if you could update the layout for so that we can print out the schedule in the Day & position view without a huge swath of the page’s real estate showing no shifts. 
Screenshot: http://prntscr.com/j3ixne

Please let me know if this can be implemented. Thanks!

Integration with Quickbooks Online

Hello,
I want to request an integration with Quickbooks Online. Its getting very tempting to move to TSheets since they are inbuilt into QBO and seamless. It will save ton of time.

Requesting shifts, but different hours

It would be great if Humanity had a feature that when a worker was requesting a shift, BUT couldn't work those exact hours, they could type a note to management stating "I can work this shift but I'm only available from 8-3, not 8-5)"

For example: Jane sees a shift on a day she's available. The shift is from 8-5, she wants to work and help out that location but is only available from 8-3. So she writes "a note" when requesting the shift that management can see before accepting the shift that says "I can only work 8-3, would that be okay?".

Requesting an open shifts

When workers are requesting an open shift, it would be great if Humanity would tell them if they are already scheduled for a shift that day.  And not allow them to request again because it conflicts with their other shift.

For example: Jane doesn't realize she's already working on March 30th, so she requests to work ANOTHER shift on March 30th.  Then the system should have a pop up message you are already scheduled during this time.

Humanity DOES send management that message if we try to "accept" a shift and the worker is already scheduled.
But it would be nice to send that message to the worker themselves when they initially request it.

Fix Shift Swapping/Picking other staff

Currently you have changed which staff members are able to receive notifications of a released shift or shift wanting to be swapped.  You only allow those that are listed as AVAILABLE.  That should not be.  It should be all members, if we choose.  That is the whole idea--to get someone to work extra--beyond their normal availability.   All of our staff have had to revert to personal emails to find shift replacements.  We should be able to select ALL STAFF, not just the short list your system makes based on their listed availability.  Very bad change.

"Select All" option for new workers

A "SELECT ALL" option would be very helpful when setting up NEW workers and assigning them to locations.
We have over 75 locations so for every new worker we have to go and assign them by individually clicking every box for every location.

For example: With a "select all" box, if the new worker was a front desk position, we could check "select all" box and it would automatically go and select the 75 boxes for front desk at EVERY location.

We'd be clicking one button, instead of 75!

DocuSign electronic forms

We send out forms on an Annual basis regarding the use of Humanity and our Attendance policies.  It would be beneficial to be able to deliver this document via Humanity and have the associate electronically acknowledge or DocuSign it.  

Alerts for Staff that have outstanding items

At our location the HR office will have forms or items that require action on the associates part on a regular basis.  It would be helpful especially with our ON CALL staff of 80 to be able to set alerts, so when they pick up a shift, we will be reminded that they need to sign a form or stop by the HR office when they arrive for their next shift. 

forecasting based on unfilled slots

Hello,

We'd like to be able to forecast based on the number of position slots (filled or unfilled) that are open at any given time. This will help us make sure to have the right number of people hired on at any given point.

Submitting time without the clock

We would like the ability to have people report their time using the "Add Clock Time" feature, but not have the option of clocking in and out with the traditional time clock (from their dashboard or on their mobile device).

Without particular needs, having the option to clock in and out will likely contribute to confusion and errors. It's better for our employees to simply submit their shift information at the end of the day.

gendered notifications

When our staff requests a shift cover or trade, the notification reads "person x wants to find someone to pickup his shfit" regardless of the gender of the requester. Would it be possible to adjust the coding so that the message either matches the gender of the requester or switches to a gender neutral pronoun?

This sort of thing is receiving a great deal of attention at our (and other) university and workplace.

Thank you,

New Shift Creation Changes

Please create a way to turn off the "New Shift Creation Tool" for the whole account.  Either that or make it so that it's not an 8 hour shift by default (typing in the shift start and end times in the 24 hr format is fast and accurate for our needs and we have a lot of shifts that aren't 8 hrs in one location).  The way it is set up now is going to lead to a lot of mistakes and make more work for us supervisors.

multiple accounts per email address

It would be great it you could allow users to use 1 email address for multiple accounts.

Within our franchise multiple locations use your platform for scheduling and we also share employees.  It would be nice for those employees to be able to use 1 email address and not have to use aliases or different/multiple email addresses. 

Thanks! 

IP address specific to Agent for Log-in Purposes

Improvement Request:

Ability to add agent-specific lP address for log-in.

This provides me a knowledge of where they are working from by rejecting if not pre-approved.

• is it a pre-secured environment?
• Is it on a network that might put our platform at risk?

 

Training Reports

It would be great to be able to see the status of each employee in our company and where they stand in terms of completion of assigned training topics. Right now we can see training status per topic, but we have no way to keep track of 200 employees and who has finished everything. Maybe an excel export?

Staff Sorting

It would be nice if we can sort employee order by dragging and dropping, instead of added numeric sequence in the start of their name. 

Full name of the employees in the shift edit win..

It makes rostering very difficult as our staff often have 2 accounts for 2 different positions. if i can't see the full name i can't see what im rostering them on for.

Example of full names not appearing: http://prntscr.com/j21uyr

 

Filter ShiftPlanning tab - hide empty shifts

I would love to see a feature added to ShiftPlanning where we can hide the empty shifts. I have a staff of about 30 people and it becomes nightmarish when it comes down to the final details on those last few shifts. 
 

Other thing, on the bottom right, the little + chat button - it blocks the bottom most corner for entering info on the ShiftPlanning page. Maybe add a footer or some type of gap for scrolling below the schedule? Not really an issue, more cosmetic and ease of functionality. 

"recently deleted"

It would be helpful to have a "recently deleted" file.  This way if a manager deletes an email or message from the message board, we can go back and reinstate it ourselves!

New Shift Creation

There should be an option under the New Shift Creation to remove the templates- the ones add after creating a new shift.

send an employee his individual schedule by email

GOOD DAY IT IS 3 YEARS WE ARE ASKING FOR THIS OPTION, CAN YOU PLEASE RESPOND PRIOR TO US CHANGING OUR SOFTWARE. I WOULD LIKE TO INTEGRATE AN OPTION THAT WITH THE PUSH OF A BUTTON WE CAN SEND ALL OF OUR EMPLOYEES A COPY OF THEIR INDIVIDUAL SCHEDULE INSTEAD OF HAVING TO SAVE AND EMAIL EVERYONE ONE INDIVIDUALLY, OUR STAFF IS NOT VERY FAMILIAR WITH COMPUTERS AND THEREFORE THEIR OWN INDIVIDUAL LOGIN TO VIEW SCHEDULES IS BECOMING VERY DIFFICULT. THIS WAY THEY WILL HAVE TO JUST OPEN AN ATTACHMENT AND NOT HAVE TO LOGIN 

EID Field While Adding A New User.

It would be great to add an employee field while adding a new user. At the moment if you add a new employee there is no option to add an EID. Accessing an employee profile after you add them, consumes time to enter an EID. 

New Update-CANT SEE FULL NAMES!!??

 I have over 200 employees and go by first and last name when scheduling them.  With the new update, the "coffee mug" doesn't allow me to see the employees full name.  With 200 employees and 10 of them being named "Chris" or "Mike" it makes it a guessing game.  

Fix this ASAP (oh and the list view is defiantly not an option- as suggested by "tech support")


 

hours on drop down box

Hi
It would be great if on the drop down box with the hours in it there could be a 0.00- 0.00, so if staff are unavailable for a day or on a rostered day off I can put it on the roster but without recording any hours, and so we all know not to use that certain staff member that day.We used to use this feature on our last roster system and it was really great to have, if you can do it please.
Thanks

Topic Quizzes

Hi, 

It would be wonderful if when creating topic quizzes- we could create different type of questions besides multiple choice (fill in the blank, lists, numbered order, etc). Not all questions fit into the multiple choice format ;)

Thanks
Angelica

Fill in the blank

Hi team,

If I can make some of the questions fill in the blank or leave the answer space blank when creating topic quizzes. That would be a great implement.


Angelica Crowell

angelica@homewardboundms.com

Clock-in Exemption based on Position

Hi,

When Humanity was first introduced to the team it was specifically geared towards part-time, contractor, and seasonal staff. Since then the value of having full-time use certain features became more apparent. For example full-time staff do not clock in nor do they have a schedules posted. Full-time staff do use the "Leave" feature to submit time off.

To promote team continuity it would be great to have a feature that allowed us to include full-time (FTE Position) schedules but exempts FTE staff in the FTE Position from having to clock in.

This would also benefit another use type for our "Remote Worker" position. We are developing a process where Remote Workers are set as Schedulers and can create/publish schedules within that position. We are developing this process because (1) Remote Workers have dynamic schedules (2) we want to promote transparency for other remote workers that are working on similar projects (3) remove some layer of complexity when trying to coordinate remote worker meetings. For example we no longer have to use a tool like when2meet - Remote Workers just jump into the remote worker schedule and confirm when their team members are already set to be available and then they can coordinate their own schedule.

Thanks and let me know if you need some additional info on our use case.

Thanks | Louis

Breaks should be visible with the Shift Titles

I am using the break feature to add breaks to all shifts in my schedule but I am finding it hard to keep track of which shifts I have already assigned breaks to, especially when I edit the schedule on multiple days and shifts are constantly being picked up by staff. I was wondering if on the "Position view" you would be able to add the coffee cup icon to shift tile to signify that a break has been scheduled. This would save me, and my colleagues, a lot of time as we would be able to see at a glace which shifts have not yet been scheduled breaks.

Thanks,

Christina Johnson BHSc (Hons)
Operations Manager

Schedule Import.

 It would just be nice if the schedules uploaded in the format you ask them to be in, and all the information I take the time to enter was visible the way it is supposed to be. Having a better and easier Schedule Import Acceptance Criteria. 

Location, Position, vs Shift

Right now to create a shift you have to have already create a location and a position. But what I need is

1. Create Location
2. Create Position - Title of the job - e.g. Student Worker
3. Create Shift Type - The job they are doing - within in default Shift Type Length - e.g. Front Office default length 4 hours, Circulation default length 1.5 hours, etc.

Stat holidays

Would be helpful to have the custom stat holidays that are loaded show up on each calendar version.  Also, for the vacation to acknowledge the stat if the dates run over that date and exclude from leave calculation. 

future black-out date

Allow supervisors the ability to black out a date or range of dates in advanced which would not allow employees to request specific dats off.  IE- major holidays, peak days of business, meetings, etc.

Details of leave request on the leave schedule

We are trying to introduce the leave module in our department and I have noticed that when in Leave Schedule under Shift Planning, it’s perfect to see all the leave requests approved, but I really think it would be great if we could click on a specific request to see further details, maybe comments on the specific request.
 
Also if the search function worked (looking for a specific employee on leave), similar to what we have in the schedule overview.
 
It may be beneficial to see unapproved requests (maybe in different color) in the leave schedule, this would help to understand where the new request will fall into.
 
Otherwise, I truly believe this module will help us operate more efficiently and the fact that we can introduce different leave types and adjust the number of the days off an employee is entitled to for each staff member is very convenient. It is also great, that we can use part of the day in the request.
 

Breaks on Timesheets

Hi

Adjusting time sheets for payroll

We have set up the breaks feature but breaks are not being deducted unless the employee clocks in /out for a break. Can this be an automatic deduction of a statutory break after 6 hours? Those that remember to clock in / out for breaks (they don't forget to take the break) then need adjusting to to the correct amount ,i only need to know if they exceed the amount of break?

Is there a workaround to this or is manual adjustment the only way.

Thanks

more automatic Time sheets for payroll

Hi
We have been using Humanity now for a few months and are happy with most of the features however we are still manually adjusting all time sheets. Some of this is staff training which is ongoing. However the following would be useful.

I want to pay from the shift start time not the clock in time i.e shift starts at 7am yet employees clock in from 6am in case they forget! and have breakfast resulting in all time sheets having to be adjusted to 7am (for certain positions). 
Therefore could the Clock In Time be checked against the Shift Start Time and if before this be moved to the Shift Start Time.

The same doesn't apply to shift end as they are mobile workers and finish at different times

Alternatively is there a workaround this ?

Many Thanks

Expanded Sort Feature

Currently, there's only the option to sort by employee start date or leave start date. We often approve based upon a "first come - first served" mentality. On a busy holiday, multiple people may ask for the same day off.  I would like to have the option to sort by submission date. 

leave notifications for managers

Hello,

In our organization, we have several schedulers on staff who write shifts for employees in several areas. However, we have one dedicated manager (and a backup) in each area with increased privileges who actually assigns employees to work specific shifts and manages shift trade requests. 

We really need it to be possible to make for those with manager level permissions to opt in to receiving shift trade request notifications from employees. Further, we'd need managers to be able to select which areas they receive notifications. At this time, that doesn't seem possible.

 

Individualized clock-in and clock out permission

Hi Dear, 

I do see lot of value if your phone apps adds a feature where the individual employees can clock in and clock out through their cell phones. This feature is available, but for all. Meaning, if you will activate it, it will take affect for all the employees. What matters the most is that we should be able to restrict this feature to some of the team members particularly those who are salaried exempt so, when they are working from remote sites, they should be able to use this feature. 

Post all changes

It would be great if you could post all changes at once rather than by calendar period. 

Timeclock terminals/IP address EDIT functionality

We recently changed ISPs and were assigned a new static IP address. I learned today from my staff that they were getting the dreaded "invalid terminal" message and quickly realized it was because I had IP geofencing on and didn't update it with the new IP address. Low and behold while I see a "delete" option, there is no option short of creating a new location to make a change!

It would be really swell to have the ability to simply have an EDIT button [next to delete for UI simplicity!] that would allow admin/managers to just change out the old IP address for a new one if/when the need arises. This seems like a simple fix rather than have users re-create an entirely new hierarchy of TIME CLOCK LOCATION -> new TIME CLOCK TERMINAL. Similarly, an "edit" function for the TIME CLOCK TERMINALS would be very helpful, that way they could potentially be re-assigned under a new location or whatever. As it stands now, the whole process needs to be done manually each and every time such a change is required.

Group Account Setups

It would be helpful if group accounts could be setup, managed, assigned, and rearranged by End User Administrators, instead of having to talk with the Humanity support team.

Reminder to creating 3 months Schedule in Advance.

It would be highly beneficial if humanity.com can offer a feature which may remind the Managers/Schedulers for creating the schedule for the advanced months if that is not already created and the last month is about to end.

Leave Management Improvement

- When staff applies for a leave we would like to see it on the schedule.
- Hours should be calculated in the system for Paid Time OFF
- Paid time hours should be reflected in the payroll reports.
 

Vacation Summary Report - Different dates showing

Managers in different time zones should be able to see the exact date the employee requested for vacation in the Vacation Summary Report if the employee and the manager has different timezones set. 

Weekly vs. future availability

Would it be possible to create a setting to allow managers/supervisors only edit each employee's weekly availability while still allowing employees to request time off via future availability?

One-Click auto assign Positions during onboarding

To help streamline onboarding an employee, a simple, one-click, auto assign 'Parent Position' could be implemented.  

Currently, when an employee is hired, one of the things that the person on-boarding that new employee does, assigns them different positions they can be scheduled for.  Each position is a search of the position name and a click of the mouse.
For one of my smaller locations, I have over 40 different positions that get scheduled.  But only 5 different “Parent Positions” I hire for.  There is a bunch of shared positions between the 5 Parent Positions. Ie. senior staff, in a higher position, would be lead on an event with Junior staff.  Both staff needs to be listed as being able to be scheduled for it.  

What I’m proposing is that the employer would classify each ‘Parent Position’, and then choose which Assigned Positions would be auto-assigned when they assign that Parent Position to a new hire as opposed to assigning them each individual position they can be scheduled for.  Currently, each position is a search of the position name and a click of the mouse. Once the feature is implemented the employer only need to click [once] what overall position a new hire was hired for…and all those Assigned Positions they were previously searching for and clicking, would be auto-assigned.
In this specific location, new staff [after training] will have ~20 new Assigned Positions added to their profile.  
One click to add all of those positions would save an administrator a plethora of time over the year, and give them one less headache to worry about.

 

Day view: Show shifts that start the previous day

The Day view does not show graveyard shifts that started the day before and continue into the day you are viewing. Would it be possible to update this view to show all shift hours in the current day, regardless of what day the shift started? Many thanks!

For example, in the current view, if a shift starts at 10pm on 4/4 and continues until 6am on 4/5, you will see the first 2 hours of the shift when looking at the Day view for 4/4 - but you will not see the last 6 hours when you look at the Day view for 4/5. 

Landscape View In Print Mode.

At the moment, while printing the schedule, the Print mode in ShiftPlanning is missing 2 weeks view and when choosing the Landscape view for print it does not change it from portrait to Landscape. It would be great if you can look into it. 

Oracle Cloud Integration With Humanity.

We are using Oracle Cloud for the HR purpose and would like to integrate Oracle Cloud with Humanity. Mentioned below is what we want to achieve:

1) Uploading and auto-activating new staff. 

2) Disabling terminated staff. 

3) Changing the location of staff (ie from child account to child account)

email notifications

We have an issue communicating with employees using Humanity.  We try to use the built in communication feature in Humanity but many of the employees send or filter all email from no-reply@humanity.com  to another location other than their inbox, which means that they do not read the communications sent to them.  All shift notifications, reminders etc plus our vital communication all get sent from the same email address.  We would like to see all communication emails sent from a different email address (other than no-reply@humanity.com).  Hopefully the vital information will then get to our employees and the 'spam' will continued to be filtered.

Sending invoices via E-Mail automatically

Please allow Sending invoices via E-Mail automatically so we don't have to download them and send them automatically to the financial department

Date formats when importing from CSV

Could Humanity handle European date formats automatically within the import from CSV - maybe by a "setting" somewhere in the control panel to switch between formats.

Retraction Adjustments

Sometimes we have to retract vacation and tentative vacation. Usually, it's just for one particular day. However, people will request multiple days in a row for vacation. The current system requires that the entire block of requested days be unapproved. Having to retract vacation is upsetting, but having to unapproved their entire vacation block only goes to upset them even more unnecessarily, even if we're only aiming to take one day and not the entire block. My suggestion is to implement a way to allow us to choose which exact days to retract instead of the current way of burning the entire block. This would alleviate stress from both the person getting their vacation retracted and the scheduler who will get angry emails and phone calls.

Disable in Advance

It would be nice to be able to put a date in to disable an employee so that when they (hopefully) put their notice in you can put the disable date & they won't display or will be removed from shifts after that date.

Half days set up

For us as a company its very important to give employees half days as vacation extra.

Now we can only set up full number (3,4,5,6,7,...) and no decimals.

We would like to setup in decimals for example 3 and half day: 3,5 or with hours 3days and 4 hours for now its not possible.

Ability to include break times in schedule import

We need the ability to add the scheduled breaks to the .csv or import file when creating the schedule. Currently adding these manually to every shift after importing is not convenient. We waited a long time for the break feature and are happy it is finally here, but it still needs quite a bit of tweaking in terms of functionality and visibility. 

Separate Account Types for API & Humanity Station

It would be very helpful, and more secure, to have separate account types and permissions for both API and Humanity Station access.

We use multiple iPads running Humanity Station as our primary time clock terminals, but the only option that works for the primary login is a Manager account. However, I'd prefer to not give full access to all admin settings and Humanity data to the user(s) that are authorized to log in to the Humanity Station terminal screen. 

Same issue with API user. The only option is to grant full access to all admin settings, etc. It would be nice to be able to have a more limited role for API access so we could allow outside developers to work on custom applications (e.g. we created a dashboard app displaying the status, location, hours, etc of all employees) without giving complete access to the web portal.  

 

Allow an option to only show non-zero employees

We want an option to only show those employees in any given week's schedule who are have at least one scheduled shift.

Employee color code

Hi!

​It'd be great if each employee could have their own designated color, just like a position has the option.

Let me know if you have any questions.

Thanks so much!

Scrolling sideways

Hi!

We would love to be able to scroll sideways while in "Position view" and "Day" as we have 24 hr operations and needs to see continuity of shifts scheduled.

Let me know if you have any questions.

Thanks so much!

Give employees a quarterly survey

I would like to give a mandatory survey to my employees quarterly regarding different aspects of their employment. In the past, participation would not be 100% and it was difficult to get all employees to turn it in on time.  If there is a way to, during the clock in process, be able to ask a brief survey before allowing the employee to clock in.  All of my employees clock in here at our facility.

Paid vacation

I would like to have an option for vacation to be paid. Creating a position and time sheets is time consuming. 

remote location

Is it possible for the remote site to automatically populate on the shift so we don't need to add it every time? That would be so helpful! THANK YOU

Option to set different weekends for employees.

Our employees do not have normal weekends(Sat or Sun). They get off on weekdays as well. When our employee request for leaves, there weekend or day offs are also deducted from leaves whereas we do not want to deduct their off days.

Break Schedules

1. A report that shows break schedules for the day/week/month
2. A deviation report - Are agents taking breaks as scheduled or are they deviating from the schedule (customize period to view)

Shifts to Republish

It would be great if Humanity showed me which shifts needed to be republished instead of making me go through every week/month that has a shift.

Printing in PDF

As a manager, I strongly believe that it would be really nice to have the option to print/export the the reports in PDF. 
As PDF document is more secure and is more professional than an excel sheet.
The excel and csv formats are fine for internal use, but when it comes to sending the information to different departments our outside my internal group I would always prefer PDF.

Printing

We need more options when printing.  when you toggle the shift title on and off it is in the notes area which in no way distinguishes it as a title of a shift, it needs to be in the left-hand column. 

Use Location in Forecasting rules

Please add the ability to select a location in the rules setting in the new forecasting module. Since we have multiple shifts, we cannot use the forecasting module since you are restricted to selecting a single shift. 

Schedule Wizard issues and empty shifts

When running wizard for many empty shifts at the same time in weekly view , a lot of shifts, especially on Sunday are remaining empty

When I check manually, there are staff that can be assigned

Not Approved leaves to be visible in mobile app

I have expressed my disappointment on this from day 1 when we started using Humanity.
We have 500 employees who each ones has an average 30 days leave per year so we are talking for 15000 leaves to be applied

All our staff are using the mobile app and when a leave is not approved, it just dissapears from mobile app.
Staff think maybe something did not go correctly and they keep applying for the same leave 3-4 times

THey need to be informed somehow that their request was rejected and the Reason why (Commenting from Manager)

Skills for Shifts

1. We need to be able to factor in two languages when auto scheduling. (Assign a skill to a shift and only have certain people who have said skill be able to work that shift). Both skills (languages) need to be displayed on one merged scheudle.
2. There needs to be a category for when someone is sick and it shows as a shift in their calendar to add to their total hours that week.

A conflict between payroll sheet & time sheet

Hello!

Scenario: It is very often in any industry that employees work back to back shifts. For ex. 1st shift - 8am -3pm & 2nd one- 23pm-7 am. The conflict is that employee was working 15 hrs per day, as in reality the employee was working 8 hrs per day as after 12 midnight another date already.
The conflict in scheduling & payroll that the employee was working 15 hrs per day was resolved. But in time sheet report it still shows the employee was working 15 hrs per day.
This is illegal for any employer to leave the conflict between the reports not resolved.
 Please, create the feature for us!

Thank u in advance

Improvements for Schedule Wizard

We have different types of employees that fall into the same category of "delivery specialist." (Full-time, Part-time, and Part-time Flex) 

What we need is a way to schedule each sub-category of "delivery specialist". We would like to auto-schedule Full-time drivers first (based on their Weekly and Future availability.) 

Next, we would like to schedule Part-time drivers. (Also based on their availability.) 

The part-time "Flex" team are not to be scheduled but would then request shifts themselves if shifts are available. 

We also have a few employees who are titled "delivery specialist" but mostly work other positions in-house. Due to this, it may be ideal to have some way to distinguish between different drivers. Perhaps a way to label and distinguish between the different "delivery specialists" using a drop-down on their employee profile page? 

Probability and Poisson on shifting

One of the problems during the shift planning is to have reliable people for the shifts... the ideal dream.  Illness, personal issues, and other elements affect balanced, consistent shift plans. If we can predict the probability of empty shifts by an employee, this could help us to reduce the gap at the last minute absentee. 

If we can add to the karma, a level of probability or absence for each employee based on historical data, this could generate information for us to create a more stable plan (trends for each variable). Is it possible to have a feature that shows the employee reliability for a specific shift base on historical data? Is it possible to identify possible scenarios for the next week for example, based on the previous, months, seasons data?


Thank you

Remote Location Address on Schedule

When we print schedules, it would be great to be able to replace our main site address with the remote site address that the employees are scheduled for. 

Scheduled Breaks UI Improvement

When you hover, it extends the line, pushing the employee's name to two lines, and bumping the checkbox down

It makes it very hard to work on manual assignments

Here's a screenshot of what happens to the line when you hover: https://cloudup.com/cImfihrSg4K

This is how it looks without hovering

https://cloudup.com/cjA3Nend2Fj

Screen Capture: 

http://recordit.co/EMkxAFafBs

 

The checkbox jumps, you accidentally click on the wrong employee, and it causes a lot of load time and frustration

We manually assign 300-600 shifts a day, so a UI problem like this causes us a lot of friction!

integration with finger print devices

add an integration to finger-print scanners  such as URU 4500

Bulking Staff in my area

I would like to be able to bulk together all my staff and bulk all my clients together

Seeing Breaks in Timeline View

Like most other people, we had been waiting for months for this new "Break Schedule" feature to be rolled out and unfortunately it lacks the most logical function; the ability to see the break scheduled in the same timeline as the scheduled employee!

Our whole reason for going with a Scheduling App software was to have a better "visual" on our scheduled staff.

Currently with Humanity, we have to schedule another group just to see their "lunch breaks" and because of when they those lunches are scheduled, we receive multiple "Conflicts" per operator.

This is very frustrating!  

Break Times on Shifts

Hello!

We have started using the new feature to set break times on shifts. I would like to make a few suggestions.

1. The "timeline" tool used to select break times is not very user-friendly. As the shifts get longer the time increment markers on the timeline get closer together so it is hard to determine when you are setting the break for. Perhaps we could just type in the start time and select a duration? 

2. Also, I manage 2 different schedules using Humanity and have to set breaks for multiple shifts. At the moment it is extremely time consuming and it would save me so much time if I had the option to set breaks to repeat on shifts! Also, this would allow me to schedule breaks on shifts that I do not yet have staff coverage for, instead of having to remember to edit the specific shift's set break time as staff picks up uncovered shifts. 

Please let me know if this can be implemented.