Welcome to Humanity's Community!

Signing in/date

Hello,

When I log in to Humanity and go to the Shiftplanning tab it is not defaulted to today's date, it defaults to a September date which is very frustrating. Is this a bug in the program. I would think that when you sign in it would bring you automatically to today's date.

Mobile app not user friendly

I am the administrator for the account and using the mobile app would be nice, however, it's extremely frustrating when I am trying to assign staff to requested shifts. It would be helpful if the app could be more user friendly and easy to navigate, and for schedulers and managers to be able to approve or assign a person to a shift would be really helpful. 

Event Log

The event log is extremely difficult to first of all get into and then use. You often times have to enter information more than once to get it to the dates or person you want to research as if there's a bug in the program. It would be helpful if the event log could also allow for property search and type of shift research for example deleted shifts, updated shifts, etc. There aren't enough options for research and with the constant issues it is frustrating to find the information needed.

Shared File Folders

For the Shared Files, it would be extremely helpful to make it possible to group files into folders.  Thanks!

Meal Breaks

Show time sheet reports with meal break times included

Training competition date

That would be great if we could find out what date a team member/employee finished a training topic under the training section.

Cancel account

It would be helpful to be able to close and cancel my account without the help of customer service.  Its a very common feature that should be included.
Thanx

Simultaneous Clock Ins

It would be helpful to be able to simultaneously clock in multiple employees at once if they missed clocking in instead of doing each one individually. Refreshing each page and then directing back to "add Clock Time" is often time consuming on busy mornings. (Obviously a solution would be for staff to remember to clock in but such is life sometimes).

Shift Planning

When adding a shift the window defaults to 8am to 4pm. There are many of us who are managing a class schedule. it would be nice to have control over this default. For example. not having any times suggested or having 1 hour windows as an option. 

Record of shift trades and releases

I work with a big team of employees and managers. When approving shift trades and releases, we find that it would be very useful to have a record and see what managers are approving trades.

Mobile Push Notifications

Looking for an ETA or any new information for this fundamental feature. It's truly dragging down our operation and prompting us to seek alternative solutions.

PLEASE HELP!

Half Hour Increments for Max/Min Working Hours

Our employees need to work half hour shifts, which makes max/min shift options very limited as they're only in hour long increments. 

Daily Wage instead of Hourly

Due to my business requirements, I require inputting daily wage rate by position instead of hourly, a feature that is not available in Humanity.

max hrs worked in a row

I need a way to set the max number of hrs worked in a row.  for example our employees work 4 on 4 off. but we allow for unlimited OT to a max of 38 hrs in a row.  for example you can work a night shift into a day shift into a night shift.  the max days in a row does not work for us, hrs would.  thank you

Time stamp on Notes in Timesheet Report

I need to be able to see the time stamp of notes for my employees clock-in/out in a report format. The only way I can currently see that information is when I am reviewing the timesheets for approval. The notes contain crucial information that affects the employee pay scale. I would like to be able to run a report that has the content of the notes and the time stamp so that I don't have to manually pull all that information for payroll each month.
PLEASE. This will save me hours. 

Screen rotation in IOS app?

IOS app does not rotate with the screen. This makes the mobile app impossible to use on an iPad if you have it attached to a keyboard case. Please allow the screen to rotate in IOS app for iPad like every other app designed for this device.

Notification adjustment from mobile app

It is a shame that employees who only have access to the mobile app must mess around with customs URL in order to make an adjustment to their notifications. Please include this feature in the mobile app for IOS.

Filter to Show Only Assigned Shifts

It would be helpful to have a filter option in the drop down to show only assigned shifts instead of having to use the employee filter and check every single employee.

Upcoming shifts notification reminder

That would be great if we could set upcoming shift reminders two weeks in advance under the notification settings.

Payroll Notifications

That would be a great and useful feature if we could add notifications for when to submit my payroll so that we could add payroll entry dates and be notified.

Last Scheduled Shift

It would be nice to have the ability to see the last scheduled shift. We have a rule that you must work within a certain number of days and would like to be able to run this as a report instead of having to click into each individual staff member.

Thank you for your consideration!

Scheduling in Teams

Case #: 00397660
Subject: Suggestion for improvement
Description: Hello, 

My veterinary clinic recently started using this scheduling software. In our practice we have 5 doctors and about 11 employees who function as technician and/or assistant based on the clinic needs for that day and the 
day of the week (rotating days off for all staff). A feature for our clinic that is lacking in this software is the ability to group the schedule in a way that shows which technician is assigned to which doctor for the day. This is constantly changing in our clinic as people call in sick, trade days off and take vacation. The shift trading feature is not appropriate for us as all our employees have different skill levels and a 
manager needs to make the choice of who is covering for the person out.  Also, this feature is useless if an employee calls in sick - we don’t want to make a sick employee responsible for figuring out the schedule. For 
example, if Dr. Early’s usual technician, Shoshawna, called out on a surgery day, Kelli (assistant/technician) would NOT be able to function as her technician as she is not trained in monitoring patients under anesthesia. So it would be ideal if the manager could bump the employee of their choice to be “paired” with that doctor so everyone could see the plan for the day. Or if Shoshawna is gone on vacation for a week there may be a different technician covering for her each day that week so having the ability to group the schedule with mixed positions would be a huge bonus!!! 
Feel free to reach out with any questions. I hope this information reaches you well. 

Leave balance

It would be helpful if the leave balance could be entered in hours instead of days.  Also, we only work a 7.5 hour day so if that could be adjustable per agency that would be helpful as we don't give 8 hour days off.
 

Schedule View

Hi,
It would be really helpful if we were able to view the schedule and be able to see who is off as well as where the floats are covering, on the same schedule. Having to toggle between all of the schedules really causes an issue when we need a quick glance for coverage. Thanks in advance.

Leave Calendar for Schedulers

It would be very helpful for a "scheduler" to be able to view the leave calendar under shift planning as well.

Exporting Pictures

Hi Dev, 

I would really like to have an option add the picture as it is without the link. It can be like an attachment option or simple drag and drop. I hope this will be endorsed by other clients of yours. 

Thank you. 

Exporting Pictures

Hi Dev, 

I would really like to have an option add the picture as it is without the link. It can be like an attachment option or simple drag and drop. I hope this will be endorsed by other clients of yours. 

Thank you. 

Enabling an option to make a day as overtime

Hi Dev, 

It would be nice if an option is added in time clock settings or payroll settings, where the manager has the option to enable any day in order make it overtime, everytime an employee is scheduled on that particular day even if he/she is not exceeding the daily and weekly maximum working hours limit. 

Also, there should be a place where we can see the past releases. Here's an example how it's done nicely: https://www.mewssystems.com/release-notes/2018/11/. So easy to check if there's something new which makes our job easier.

Thank you

Availability

Needs to ability to create leave on a scheduled basis or recurrent basis.  For example:
an employee can only work every other weekend or every other week
create multiple leave schedules based on dates vs doing it as a request off
 

An easier way to upload photos.

An easier way to upload photos.

Payroll Calculation

At the moment Payroll -tool is not usable at all in Finland.
- Need to have possibility to set extras to rate cards as EUR, not in percents. It doesn't matter if someone has hourly wage 10 or 15EUR, evening extra is always same.
- Need to have possibility to handle "regular hours" between 00.00-23.59, evening extras (only extra parts, regular hours are calculated in regular section), and Sunday extras (if on Sunday we have 200% salary, it has to be split 100% regular and 100% Sunday extras)
- Need to have some kind of calendar, where we can set public holidays and Eves so that we can set general rule to that date, not to all employee. For example that 6.12. (Finland's Independence day) everyone who works on that date, get paid double (also extras). On some dates we have rules that the extra is 0,5EUR or something else, not percents from hourly wage.

Tier/Hierarchy data structure for Region/Departmen

- A tiered database structure for 'Region' and 'Department', under which location and positions are grouped.
- Positions to be recognisable as belonging to a particular location. 
Eg: If I have a 'Baker', at 40 different locations, there's is literally nothing to tell an employee or scheduler which Baker is where, they all look the same, unless in the reference of the rest of a desktop report.  This is not workable for a baker who may work at several of the locations.  So I have to use 3-letter codes for each location, as part of the position name, and make each position over and over again.
- View the schedule list in a somewhat-hierarchical order to ensure my top positions are filled, and the team supervisors easily recognised.  As a crumby workaround, I include the Dept 'K' before all Kitchen, 'HK' before all Housekeeping, 'FD' before all Front Desk.  Then I use symbols like . and _ to change the alphabetization.
Eg: 
K_IOS_.Chef will list alphabetically before
K_IOS_Baker, since Chef is the head of the kitchen.

Schedulers

Having schedulers being able to schedule their shifts but not approve their own time.

Open Shifts should be accepted via email.

Employees should be able to accept Open Shifts via email (when they receive schedule publishing notification), without needing to login in their Humanity accounts. 

Open Shift/Employee Removal/Schedule Change msg.

When somebody is removed from an Open Shift, all the rest members of the shift are notified that there has been a change in their schedule. I think this is completely unnecessary and confuses employees, it's not their concern.  The only time when shift members should be notified is when there is a shift date/location change or something directly related to them. 

Email Notification Subject Lines

Subject lines should have specific details.  They are too generic, forcing me to take the time to open the email instead of reading the subject line. For example:

"New Private Message from (EMPLOYEE NAME)".
"Employee (NAME) Requested to Work (SHIFT NAME) Shift on (DATE)"

Undo Schedule Wizard

Hi Team, 

Please create an "Undo" button so if I accidentally add someone or remove someone from a shift or if I use the wizard and then don't like how it fills the shifts. 

Thank you!

Edit Repeat Options

Hi Team, 

Historically I've added in each shift and then had to open each shift to set them to repeat. I want to take an entire week of shifts and bulk edit them (specifically to repeat weekly and to have 1 open slot). 

Please do create such a feature in which we can easily do that :) 

Canceled Leave Request Tracking

Allow canceled leave requests to be viewable in vacation summary reports.

Message Inbox - option to end Thread

It would be great to have an option to close a thread so that nobody could respond to the Messaging thread.

File Open/Preview

Would like to be able to click on an uploaded file on an employee's profile and immediately open it/preview it with the option of downloading it rather than automatically downloading it with no preview.

Position view - add a filter

When in position view, it would be helpful to add a filter to search employees who have less than 40 hours scheduled to work that week.

Availability

AVAILABILITY SCHEDULE 
Option to just turn it on for the admin to do entry vs it being either On or Off
 

Cancel and Reject all shifts function

Allow for a Cancel all requested shifts function for the employee, and a Reject all shifts (for a selected employee) function for the manager, that can be done on a date range. (so not ALL the requested shifts will be canceled or rejected)

Have over 50 employees here, and over 200 shifts a month, currently can only go through every shift one by one to manually reject them for an employee who ask to cancel her requests, which is a tedious process.

Send out the Open shifts for a different team

That would be great if we could send out the open shift at 9am to my main team, and then around 10am open it for the rest of the staff.

Open Shifts Should be accepted from email alerts

That would be great if the employees could accept it from the email. We want it to be on "first come first serve" basis

Simulation

That would be great if we could have simulation mode available to use the real data to test some options offline.

Clock in/out Pictures

That would be great if we could see enlarged versions of the photos taken during Clock In and Out. So, managers can check if employees really clocked in at the store itself as location clocking is still fairly inaccurate as it depends on so many external variables.

Reset Of Leave Entitlement

Versus having all leave types "reset" on January 1st could we have the option to reset the leave based upon another date and have it be specific to the employee. For example if the employee enters into a contract on 12/5 then they have from 12/5/18-12/5/19 to use x amount of days.

Paid Leave (Vacation, Sick/Personal days)

Is there a way to have vacation days included in payroll reporting. For example, if an employee requests a vacation day, we'd like to pay them 8hrs for that day and have it included in the payroll reports for that week.

Position Summary Report - Do Not Round #s

When we pull a Reports --> Position Summary Report, it often has the Total shown with decimals (i.e. 148.75 Total). However, when we pull this over to Excel, it will download the data as 149 Total Hours. We do NOT want it to round, but it doesn't give us any options. It shows the Total with decimals but not each individual box from the Total. Since it's only some boxes, I imagine it's a code or setting. Can this be corrected?

Automated Message Inbox & Message Wall

There should be an auto-post for messages (Message Wall & Message Inbox) so I can schedule an auto message for employees, so it can be posted on the dashboard walls or can be sent via message inbox.

Repeating shifts

I would like to request a feature where you could edit and extend an already existing, repeating shift. I created all my shifts and had them repeat until the end of the year. Now, for the new year, it would be nice if I could just edit the “repeat until date”, instead of having to create all new shifts.

Define a "default" position

Please allow management to define (select) a default position for employees that have multiple positions. 

An employee might work "position x" most often but also needs to have other positions available in their staff details so they can be scheduled on those other positions when needed.

Currently, all positions display in alphabetical order during shift planning. Having the management-defined default position display first would be a tremendous improvement.

movable rows in Position View

In POSITION VIEW:

I would like to be able to manipulate the rows (positions) rather than have the default arrangement be alphabetical.

In our organization, it would be helpful to arrange positions categorically so that people can view related positions in groups/blocks, etc. 


 

Automatically Confirm Email Address

It would be great to be able to confirm an employee's email address as a manager/admin.  When setting up accounts, I know their email is correct and should be able to override the confirmation so that employees receive notifications without knowing that they need to confirm it, or choosing not to.  I can see this being beneficial for everyone that uses Humanity, as the email address is used for the username for login.  Additionally the employees could still modify their email notifications (if permitted) to disable any they do not wish to receive.

Set schedules or staff in templates

We work with a mix of staff who either prefer to have a set schedule or a floating schedule. set schedules are easy in Humanity and floating schedules are simple as well as long as the two don't mix. I would love to be able to build a set schedule where some of the shifts are prefilled with staff and others are left open for me to fill either manually or using the scheduling wizard. if using the scheduling wizard, it would be great to be able to clear all shifts filled by the wizard but the set schedule staff remain.  

Shift Release to All Employees

It would be helpful if we could send shift release request to all employees within a certain position rather than based on who is available and who is not. We often book overlapping shifts since we are a customer service desk and not allowing an employee to cover because of 15 minute overlap doesn't really help us. There should also be a button to send the request to all employees regardless of who is available and who is not. 

Manager functions without access to Settings?

Message lists organized by Locations?

My Timesheets - extra filter - Month to Date

It would be great if an employee could see "Month to date" hours in the overview section of "My Timesheets" 
at present the only filters they have are:
Today,
Yesterday 
Last 7 days  
This week
Last week
All time

Employee Break Restrictions

Looking to add employee break restrictions. If an employee clocks out for a 30 minute break but comes back before the 30 minutes are complete, it should not allow them to clock back in. They will either need to get a manager to clock them in or they have to wait until the 30 minutes are complete. 

Notification of Employees Leaving Site

We use the system for our security company. In security you have a lot of individuals which are working without direct supervision. It would be great if the app somehow had a system where it notified management if the employee left the site during being clocked in. As it stands now a worker can clock in on site, leave, then come back at end of shift to clock out. 

Even something which required subsequent clock ins to confirm that they are still on site would be great. Like a prompt to re-clock in and send a new picture each hour or so. 

Publishing shifts one at a time

It would be really nice if there was a “save & publish” button (in addition to the “save & close” button) within the event/shift edit window so that you can easily publish one shift at a time, without having to restrict the schedule view to just the single shift you want to publish so that when you hit “publish” you don’t publish a bunch of stuff you didn’t mean to publish/send notifications about.
 

Actual Times to be Visible when Rounded option set

Currently we have our time clocks set to “round to nearest 15 minutes”, the nearest quarter hour.
We must have this parameter set for our Payroll program purposes.
However, we would like to also be able to see the ACTUAL time that our staff clocked in as well.
For labour/legal and performance matters, there is a difference between someone clocking in at 00:01 past the hour and getting rounded to 00:15 and a person clocking in at 00:13 and being rounded to 00:15. A number of years ago I worked with the Kronos Time and Attendance program. The ability to see both actual and rounded punches was standard both when working in the program and in the reporting features, and it was very useful – from a practical and legal standpoint.
Having this information appear as a third line in the Manage Timesheet page would be ideal, or at the very least having it as a filter option (having a reporting option as well is kindly requested):
Actual Timeclock
Rounded Time Clock
Schedule Shift

Thank you,

Make Training section more user friendly

Quizzes only appear after you have "signed" your name, so are easy to miss by trainees. Should just appear at the end within the training page.

Can only add images to your training by entering a URL, which means you need to have any image you want uploaded and hosted elsewhere, instead of just pulling from the hard drive of your computer (usually where most training material would be stored!!)

You can change the colour of the font, make it bold/underlined/italic, but can't edit the font size. 

You can create a pdf from your training, but you can't upload a pdf to be displayed. 

"Signing" your name only works if you type it in exactly how it appears in Humanity. Seems pointless, because the user is already logged in - you can tell which user it is. You're not confirming identity, but confirming they've completed the training. Should be able to sign their name however they want. Also, if there is a quiz, you are only told you signed your name wrong AFTER the quiz.

Pretty low upload limit for files, which means I can't upload any Powerpoint Presentations (even if saved as "notes" as a pdf) which is the majority of our training. 

Once the training is completed, it would be nice to have a "certificate" generated by the program.

Integration with Zapier & IFTTT

Since Humanity won't offer integrations with Twilio or any other helpful communications tool, Humanity at the very least needs to integrate with Zapier and IFTTT so we can create our own integrations.

Open Shift Notifications

I operated a remote service business. All of my shifts are posted as open and then my contractors can pick up a shift they are interested in. The problem is, they get a notification of all the customer details and contact info that I add into the notes even if they don't pick up the shift. It would be great if there were an option to hide shift notes until the shift is assigned.

Notifications of Managers actions to other Manager

I want to get notified by DEFAULT when the shifts by any manager in the account is published by them.
I know about the feature "Send notifications to employees and managers"
But, I want this option to be the default option and not a selective option.

 

Request Shifts Multiple status Till Final Schedule

It would be really nice to see a feature in the Humanity App that lets management multi assign employees on shifts, with out their requests getting exhausted in the first place when accepted. 
On the Shift Planning, when manager saves and closes Staff A, and decides to change to a Staff B later on, Staff A’s request is gone once manager unchecked Staff A and saves for Staff B.

It was highlighted to us that once Staff A’s confirmed shift is unchecked (but not rejected), Staff A can put up the request again.

It should not be this case as we want to make it as easy and seamless as possible for all the staff. And schedule planning can take a lot of changes before finalizing, so it should not affect the staff that they need to request again whenever the managers changes the confirmed shifts. It will make it very inconvenient for all the staff.

Requested Feature here would be 
Employee AA requested a 9-5 shift for any date. Manager accepted that requests, however, due to some business needs he placed employee ZZ to the same shift and removed Employee AA ( Who was already accepted for the same ) - 
Now, just for the sake of manager's information back-up the same request that was made from Employee AA should now again pop up on the manager's dashboard and Shift's Requesting to Work so that he can see if Employee AA is really the correct person for that job and Should need be, can replace Employee ZZ with Employee AA on the same Shift any time. 

Geo Fencing Radius narrowed down to 20 or 50 meter

Hello development teams. 

This is will be a great addition where we can narrow down the clock in radius more then just 100 meters. I am proposing something 20-50 meters, so that a manager gets a more in depth and narrowed down view on the employees clock in activity.
 

Schedule Summary

It would nice to see the Schedule Summary work like the Position Summary for multiple locations, where on one screen it can show the schedule summary for each locations independently.  Currently when you select the schedule summary and all locations it adds up the hours of all locations in one rather than separating them per location.

Dashboard

The message wall is great, but I use it for information that needs to be known now, not for messages that need to stay on the wall.  
Can you have a section that says Upcoming Events or Important Information  or allow the title to be changed, where we can post things like future training's or events.
And it would be even better to display whose attending, but I know there are other ways to notify people.

This would help keep the message wall from getting cluttered with old messages that still need to be on there.

Again, still want an edit option for the messages on the wall so you don't have to delete it to update the messages.
 

Disable Add Clock Time and Manage Time Sheets....

Please make it an option to grant or not grant ability to Add Clock Time or Manage Time Sheets to employees who are assigned multiple positions in the 'permissions' page of their profile.

Change year start/end date for non-profits and PTO

Hi! We are a non-profit and our Fiscal Year starts 9/1 and ends 8/31. Right now we can't accurately use the PTO function because it is set to a standard year calendar 1/1-12/31.. so around the end of the year, I have to add in more days so employees are not blocked from requesting days off. We also use accruing time off so after so many hours of work an employee gets another paid day. It would be great to be able to calculate this in shift planning!

Custom Repeating Shifts

It would be helpful if when creating a custom repeating shift that it would save that "custom repeat" to be used again.  Instead of having to place it again and again.
Example-- staff working every third Friday, Saturday, and Sunday.  I have to custom type sssooooooooooooooooo  to get that cycle to repeat.  three s's and 18 o's
I have over 75 staff that I have to do this for. 

The ability to create a template....

The ability to create a template for the future with out having to have it on the shift planning side. 

I am aware you can make a template from a previous schedule and copy it but if you wanted to create a completely new system I still have to put it on paper first then put it into the system.  
 

Multiple skills per position would be great.

In a medical facility you may need a skill set to work a position.  If I can only have one skill per position then there is not reason to put just one skill in that position.

Overtime and Rate card Special rates

My payroll period starts from Friday. I want that the special rate should fall in the overtime as well so I know when my employee is going in the overtime along with the rate he is going to be paid as special. I was suggested to change the maximum hours in a week to 40 to check for the special rate however, Texan law doesn't allow me to do that since anything above 40 hours in a week should be overtime for the employees. It would be a great help if you allow this dual behavior in the payroll module.  
Thank you. 

Minors and at least 30 minute breaks

Hello,

i think you guys should have a feature where we can have all of our minors when they clock out for a break they can't clock back in for a minimum of 30 minutes.  As by law minors have to take a 30 minute break when they take one.  i think this will be beneficial for a lot of people that use humanity.

Thanks,
Jeff Williams
513-560-3134

Providers Seeing Unpublished Shifts

Hi,
 

We had an issue this month with our providers being able to see unpublished changes to an already published schedule. Ideally we wouldn't want providers to be able to see unpublished changes even if it is to an already published schedule as sometimes these changes that are being made are not supposed to be known until a certain date. Can we please incorporate a feature where providers cannot see unpublished changes to a published schedule?

Best,
Maria Diaz

emails linked with reports

hi,

when pulling a time sheet summary report for the month, it would be wonderful if the employee emails were a part of that report so it would be easy to contact folks just using that report file rather than having to get their emails elsewhere.  Like wise I would love more select skill filter options.

NOtifications

hi,
we would love to suggest that while Forced Notification is on for all employees, that managers or supervisors can change their personal Notification preferences so they dont' receive all the shift approval and time approval emails.

Reports and Availability Data

Good Morning, 

Many of our team members enjoy utilizing the visual view of the availability only visible to employees when inputting their availability. We would love to have this option available to pull as a report so we can see all employee availability in this grid format in both hourly and 15 minute intervals so some of our visual employees can use it to create their schedules. Thank You!

Tasks and Shift Details

Hi There.  I would like to suggest adding shift tasks to the Shift Details page.  When an employee opens their shift, to see the Shift Details, it makes sense (to me, at least) that they would see any tasks assigned to them during that shift, as those would be shift details. 

I know employees can see tasks via certain schedule views and that tasks appear on the dashboard during said-shifts.  That's good.  Adding it to the Shift Details as well, would be helpful.

Thanks!

Erica

Approving vacations too time-consuming

Approving vacations takes too many clicks and pop-ups – I think time can be reduced here by 50%, for example when a vacation is put by an Admin or Team Lead it requires no further confirmation since the person in that role can easily remove/modify if a mistake is made, i.e. reduce to only one pop-up. I fail to see how a Manager/Admin would need 2-3 pop-ups "Are you sure?" etc. considering if a mistake is made it could easily be rectified.

Editing Existing Schedules

I have honestly found the editing of shifts extremely non-user friendly as our operations do not run on a fixed schedule. We work shifts, but we also allow flexible time, as well as changing any given shift and/or moving off days.

Humanity`s interface feels a bit early 2000s in the sense that I cannot 1 click remove shifts, nor can I copy paste a single shift over 5 days. Manually selecting shifts with Ctrl or group selecting with Shift which are universally recognized and accepted interface features is not existent which puzzles me.

I`d love it if Humanity developers make removing, changing hours, adding, shifts more user-friendly by enabling copy-paste and deleting of shifts by simply selecting a shift(s) and clicking on delete, which should remove the schedule for that employee. Reason for that request is that we make these changes on a daily basis and the interface currently does not allow for quick modification of an already existing schedule if one does not work on recurring shift patterns.

This would save TONS of admin time for us and I fail to see how it`d not be beneficial for anyone using Humanity.

Real-time alerts for overbreaking

i! I find Humanity quite limiting and lacking in some aspects where it comes to real time alerts for:

- people who are overbreaking - right now I`d need to be manually checking timesheets, which is not sustainable when one is running operations for up to 50 people. Alerts for people going over their alloted breaks in my pov is mandatory to eliminate manual check ups. At the very least there should be a tab/page somewhere that it shows:
      - All employees currently on break with a real time clock showing how long they`ve been on that status.
      - A summary of the average breaks one takes per day/week/month/year.
      - We do have (Spain) breaks that are mandatory to be taken (VDU breaks 5 mins on the hour) which are currently impossible to track.

Also, it`d be nice if we could see break timings used / not used in the manage clocked-in time sheets section – not sure why this blank for us:


 

Email employees based on location

It would be nice to be able to email/sms employees based on their location on a given day.  

Currently, I have to switch back-and-forth from the Dashboard to the Shiftplanner to see who is working where, and when they are working there.  I then manually select each employee and add them to the email.  

I want to be able to send my entire team at Location 1 a customized message at the beginning of the day WITHOUT needing to do the back-and-forth.  

Request/allocate the leave in hours.

1. Is there a way to change leave format from days or hours? So that I can input 83 hours instead of 8.3 days?
2. Is there a way to put partial days in then? Like 0.4?

Employees should be able to view all availability

Employees with Employee Permissions should be able to see the availability on the ShiftPlanning tab in the same was as Schedulers can.

Leave Filters

I manage a handful of staff from different sites. As it stands the only filter options for leaves are location and role - which generates a large list of folks. I was wondering if a feature could be added that I could not only select the staff I'm looking for, but also be able to save that list as a preferred filter. So I could open the leaves page, click the desired saved filter, and only the leave requests of the staff I supervise would be generated. 

Vacation Reset on hire date, not calendar

Is it possible to have the vacation reset on start date instead of yearly calendar.  Our employees all have vacation that resets at different times throughout the year

Notification by employer to employee for training

Notification by employer to employee for new training or training update. right now employee is in control of their notifications so we can not notify them when we have a training topic unless they have the notifications tab turned on. 
it would e nice to have this as a pop up feature when they log on so that they can view an important training topic.

Permission to choosen staf to add and edit

Would like to see permission level added where a  selected staff member can add and edit training topic without getting full admin and manager permissions such as employee wages and payroll info.

 

Actual Hours Nearing Overtime

One feature we find helpful when using shiftplanning is seeing who is scheduled over their maximum number of hours. However what would also be helpful would be if we could receive an alert if someone is nearing their max hours based on ACTUAL time worked during the week (so if they go over their allotted shift time on one or more days, we can get an alert that they're nearing overtime). 

Daily Notes feature

Hi Dev, 

I would like to have a separate feature of the Daily Notes feature. 

We use a program right now called ShiftNote. Since we are accountable to government agencies, we have to document regularly what is going on with the youth in our care. The staff that is logged in can make their posts and when they hit enter it becomes uneditable, time-stamped and their name. We are able to attach documents to posts and use an event calendar to show all appointments, etc. I have also asked the ShiftNote people if they would ever get a time clock feature and so far they haven't progressed in that area. It would just be nice to have everything in one program.

Please check if this can be added, thank you.

Block Leave requests for dates already scheduled.

I would like to suggest an update to Leave requests.

At the moment, my staff can request leave for a date that they are already scheduled for. This is a pain!

Can there be an option to block leave requests for dates already scheduled?
SILV

Skill Assignment

That would be great if there is also be a feature which says 'Required Skill' for that position - so that only employees which possess that particular skill, is allowed to be scheduled for that position? That way we reduce the chance of the scheduler accidentally putting an employee (who doesn't have the required skill), on that position

Or this skill could be built into the 'Adding Position' feature from the very beginning, if that makes things easier.

Leave requests for next year

The leave type for 2018 shows NA which means the employee can NOT request any more leave because the employee has already consumed all the allocated leaves.

But the same employee is requesting the leave for the year 2019 the system is RESTRICTING the employee from requesting the leave.

This behavior needs to be changed as the system should understand that the employee has NOT yet consumed any leave for the year 2019.

Shift Release Function

Hi team,

It would be great if we could unlink the shift release function from the need to share schedules with all of the employees. We are a temporary staffing agency that provides various types and lengths of shifts with a large staff base spread over 2 cities.

The shift release function is absolutely essential to us, however to use it, we need to enable the setting that allows all employees to view schedules of all other employees. This is creating several HR issues for us as one employee can view another employee's schedule and find out if others are scheduled on longer or more preferred shifts instead of themselves. In order to minimize HR issues we unfortunately have to keep this setting disabled and are unable to use this wonderful feature necessitating manual co-ordination of shift releases via emails, phone calls etc.

Prior to the update on this function it used to work quite well for us. It would be great to see a speedy resolution to this issue as it has progressed into a daily inconvenience.

Multiple Timezone Support for Rate Cards.

Hi Humanity teams, It would be a great feature to add where we can calculate the hourly, special and overtime pay rates for employees who are working in multiple timezones & locations. 

As per our business needs sometimes employees need to be scheduled at locations which are 1-2 hours different with respect to timezones and due to this reason, the payroll reporting usually comes out wrong when calculations are processed from the rate cards. 

Multiple People to Approve an Overtime Request

Would like to see a feature where MULTIPLE people have to approve an overtime request (like 2).  Currently only the one person with access can do it.  The issue is we have some managers at our remote locations that are approving overtime without the Company President being aware/authorizing it...and he's surprised later on by the overtime.  End Goal: He (or his designee) can serve as a "double check" on all overtime requests....then he would know in advance of any overtime. 

I know we could downgrade people's permissions but that will limit their access to other functions as well. Just need a "double check" approval system or, at a minimum, the system sends out a notice/email to Company President/Designee about the overtime approval. 

Thank you for your due consideration. 

Message Wall

It would be nice to have an edit icon along with the delete option so we could edit
the message wall, and we should be able to edit without it alerting everyone again.


 

Moving between staff

It would be nice if we could move to the next staff member by hitting a 'next' button rather than having to go to the list of employees and then back in.  Especially when doing mass updates.  Thanks!

Published shifts report

That would be great if we could see what we have published. The event log only shows 'Published and Republished'
If I published something accidentally and cannot remember what was published, that would be helpful for me to find out the shift that was published on a particular day at a specific time.

Messages--Please add editing and forwarding

We use the messaging feature extensively to communicate to the entire staff, including those not currently working. Once in a while, we forget to include someone in the people that need to be included, but the only option is to cut and paste the information. When we cut and paste, sometimes there are extra characters and formatting errors in the pasted information. 
Could you add the ability to edit the TO list and/or allow us the ability to forward messages to another person? 

Leave time in "HOURS". Not only days

Need an option added that would allow you to use Individual hours of vacation and not a full day (8 hours). We have employee's that sometimes leave before their shift is over and would like to use 3 or 4 hours of their available time to make up the difference. The system as it stands right now is full days only. 

Available shift request in Shiftplanning mode

I know that employees can see available shifts in month view - visual mode - but when they click on those shifts they get directed back to the list view of all shifts in order to request it.
It would be great if they could request to work certain shifts while still in the Shiftplanning module by simply clicking on the shift they want. That way they can keep the monthly visual and click on several shifts quickly and easily.
Thanks.

Work Units and Confirmed Time Sheets

Hi Team, 

Under "Work Units and Confirmed Time Sheets" can we have the filter of skills there?

Thank you!

Assigning skills

It would be nice to be able to edit a Skill, add personnel to it, rather than having to edit each personnel to add them to skills

Manage Time Sheet "All Schedules"

Hello,

Would like to see under the Manage Time Sheets, Under All Schedules, that the all schedule be in alphabetical order.

Thank you,
Xichelle

Payroll Export Request

Support Request # 00380658
Account # 77802
Here is the payroll export specifications we are looking for:
 
Format in CSV or MS Excel. The data should be broken down to 1 row per item per day. For example, if an employee worked 3 jobs at 2 hours each on one day, there should be 3 rows, one for each job.
 
Order does not matter, but the following fields will need to be included:
 

Payroll Export Request

Support Request # 00380658
Here is the payroll export specifications we are looking for:
 
Format in CSV or MS Excel. The data should be broken down to 1 row per item per day. For example, if an employee worked 3 jobs at 2 hours each on one day, there should be 3 rows, one for each job.
 
Order does not matter, but the following fields will need to be included:
 

Manage shift trades

That would be great if Manage Shift Trade automatically scan the calendar in order to find out the open trades.

Shifts needing to be republished

That would be great if the system jumps to the corresponding place in time when we click on "Shifts needing to be republished" widget on the dashboard. We have to find out the shifts manually, this needs to be improved.

Thank you!

Chat feature

Like other managers, I feel very frustrated with back and forth conversations with my employees about their scheduling problems. So if there is a chat feature which eliminates the need to switch to other chat applications then it's much more convenient for managers like me.

Manage Trade: TWO months filter by default

I want to change the default under filter shift date to default to 2 months instead of one. It would help since we often allow staff to request more than a month in advance.

Mobile Clock In/Out Setting

There should be a setting for managers where they can disable "Clocking In/Out" through any device (especially web browsers in-case your company has blocked all websites) and enable Clocking In & Out only through Humanity's Mobile Application. 

Once this setting has been implemented, managers can set the geo-fencing restriction to make sure the employees are clocking in through the office premises.
 

Schedulers

Allow scheduler to have advanced tab to be able to print individual staff schedules as well. 

Add the detail for shift exchanges report.

Add the detail for shift exchanges report. For my staff convenience I didn't enable manager approval function for shift trade. But I still want the record that which shift they made a trade

 

Auto Log out for selective employees.

Can i select who i want auto logged out?

Drop Shift Reason

When employees drop a shift can they be required to input a reason as to why that shift was dropped?

Archive Locations

Ability to archive "Locations and Positions" under the staff settings.

Example:

"Active Locations"
"Disabled Locations"

(Similar to employee settings)

Basically, I don't want disabled locations to show under any of the reports.

3 types of availability - yes, no, to cover

When staff enter availability we can only see if they are available or not. Staff only list available times when they really want to work. Sometimes they are willing to work other times if there is an unexpected vacancy in staffing. It would be good if there were three categories - maybe color coded.
Definitely available
Available only if necessary
Definitely not available.

Thanks

Australia Humanity

Please come to Australia.
I am having trouble finding an Australian app that provides the same clear, easy to use format that Humanity offer. The big downside with using Humanity is that there are no notifications sent by phone. here we rely on phone to deliver more than we rely on emails. especially if there are last minute changes as is the case for our staff.
Th other downside is cost. Most apps here are half the cost. Humanity is probably overkill for our small operation but there seems to be a big gap - very small and very large are catered well for.
In Australia, a new scheme called the National Disability Insurance scheme is providing people with disabilities with the ability to manage their own supports - which involves hiring staff. All these semi small businesses requires a good scheduling app. 
(Simple things like providing different colours for the different shifts can make life so much easier for schedulers and employees, managers and employers alike. These I haven't found in any app here)
There would be funding available for people to invest in this app. It would be good to be able to have Humanity personnel conduct training sessions for staff. And you may even see how you can expand the app to include other things that are common to people with disabilities but not necessarily needed in other businesses.
I see Humanity is in other countries so I'm throwing our hat in the ring too.
:)

HB

Auto-Enable Leave Types for all staff

It would be great if you could assign a LEAVE type for multiple staff at once. For example, if one department are all out of the office at an event or as a STAT holiday.

For STAT holidays, our company calculates them as a leave types since some of our staff work on STATs and get bonuses if they work that day. So if you could assign a leave type called STATs to all staff instead of on an individual basis that would be very helpful!

 

Staff Reporting- Full Names V/S Nicknames

Hello, 

We would like to have an option under Custom Reports that will allow us to add fields for employee's full names and last names. Or, if the staff module could display both the full names and last names of the employees would be convenient for our business needs. Thanks! 

Staff Reporting- Full Names V/S Nicknames

Hello, 

We would like to have an option under Custom Reports that will allow us to add fields for employee's full names and last names. Or, if the staff module could display both the full names and last names of the employees would be convenient for our business needs. Thanks! 

Break Punch too close to end of shift warning

I would like to see an enhancement where there is a warning to the employee that when they clock out on a break that is +/- X number of minutes of the end of their shift.
For example:
Employee is scheduled 830a to 530p
They clock out / coffee cup for break at 529p (this is in error), the warning would then ask them to confirm they are truly going on break and not meaning to clock out.  (I'd set this to +/- 15 minutes).  

Live Location Tracking

I would like to have a feature in Time Clock to track my staffs where they're moving during their shift after clocking-in. Either it could be continued monitoring or in different time increment, i.e., 5 minutes, 15 minutes, etc.

FORECASTING for a CALL CENTER t

In order to properly project staffing requirements to handle call flow, this module needs to be every thirty minutes instead of every hour.  As call flows vary in a 30 minute cycle.  I have spent countless hours on spread sheets managing data to make this determination.  WorkForce Mgmt Group, that specializes in forecasting for call centers has their system structured on the 30 minute mark.

Every other aspect of Humanity is amazing.
 

Thanks,

JIll 

Show Schedule by Remote Site

The scheduling calendar currently provides a view by employees and a view by positions but not by remote site.  It would be helpful to be able to view the schedule by Remote Site; an option for those to chose this view.  You can then easily see which remote sites you need to schedule and which are already scheduled and how many shifts and which employees are scheduled.  Anyone using the remote sites feature of Humanity would benefit from being able to see those remote sites clearly on the scheduling calendar.

Allow for recurring to-do checklist

As staff across different locations usually perform same tasks, am looking for a daily recurring to-do checklist app that staff need to check against. Would be good if you can create such a function so it doesn't have to be a different app and Managers can check if the staff has completed the checklist, would be even better if when they are clocking out, a pop-up reminder can remind them to complete the checklist if they have not done so (such a pop-up will not appear if Manager has not set any task)

Manager able to filter/search by staff

It would be convenient for the Manager to be able to filter/search by Staff Name in order to see which training topics each/any staff has been assigned. Also to see which assigned training topics that staff name has completed or not.
With multiple staff and multiple training topics being assigned to various staff, it currently is very time consuming to click into each topic and see who has complete or not.