Welcome to Humanity's Community!

Filter tasks by Position and Location

Hi Development Team, 

We would like to request a feature where we can filter out tasks by location and filter. For instance, a Location A should only be able to see the tasks which have been assigned to them and not Location B. 

Similarly, we would like that within that location, position A is only able to assign the tasks which are attached to Position A and not to any other position. This can save a lot of hassle in the Shift Planning section as when you do have a large task list, it would be able to filter it out and make it shorter and efficient for us to assign those specific tasks. 

Kindly look into this and let us know if you have any questions about it. 

Thanks!
 

Report for Tasks by Position (Empty Shifts)

Hi Development Team, 

I would like to request a feature where we are able to generate a report of tasks even if they are attached to specific positions with empty shifts. With the sort of business we have, sometimes we do need to extract a report where we have attached tasks to certain positions, we would like to able to view those reports for our information. 

This would make things easier for us and would like it to see if this would be a possibility in the near future. 

Let us know if you have any questions about this. 

Option for Schedulers to not publish schedule

There should be an option to revoke the schedulers from having the ability to publish and only create the schedule for a staff with "Manager" permission to publish it after viewing.

Schedule Changes

There should be an option select multiple shifts and move them over to someone else' schedule instead of doing each shift individually

 

Message Inbox

When a message is sent to a group or multiple people, there should be a way to make replies only go back to the original sender. 

Settings-Unacknowledge Shift as a separate option

We have employees unacknowledging their shifts and we would really like to have a separate option to enable or disable the option so they cannot unacknowledge a shift.
This would be a huge help or us as we want the employees to send an email regarding the unacknowledgement for a shift.

Swap employees for a specified date range

Hello Development Team,
I have six overlapping shifts to cover 24-hour operations. Trading schedules is not currently enabled, but I do get employee requests to swap/trade shifts for a given period of time - e.g., trade one day, one week, maybe even one month. Right now, I have to add & remove each employee for the requested time frame. It would be helpful to be able to specify a time frame (let's say one month) and be able to swap the employee's names across the schedule for that period of time.
Thanks!

Color-coding updates for one-off schedule changes

Hello Development Team,
It would be great to be able to change the color for one specific day within a scheduled shift. I have 4 shifts across a 24-hour day, each shift is color-coded for ease of visually identifying each shift. However, occasionally, I'll need to modify a single shift because there's no one scheduled (sometimes okay with my overlapping shifts) or an employee is adjusting work hours for one shift. It would be very helpful to be able to change the color for that one specific shift to easily identify there's a difference with that schedule, it's not the expected regular schedule.
Thanks!

Message Wall

It would be great to add attachments when posting on the Message Wall. I manage in a very compliant industry that frequently is changing, so posting updated state laws and regulations in image format would be very convenient for us. 
I would also request that there be a confirmation option that requires the employees to confirm they have read the posting.
 

Employee Clock in - Customize Pop Up!

There should be a way to give a team member a pop-up reminder when they clock in for their shift? Something like "Don't forget to fill out your health questionnaire!"

Restrict Who's On Now to Location Assigned

Hi Development Team, 

I would like to request a feature where we are able to restrict the employees to see "Who's On Now" based on their Location. We are in the process of expanding our employees and if everyone is able to see this, then it would end up being a Privacy Concern for us. We want this setting to be enabled but would like the option to restrict it based on the location of the employee. 

Kindly look into this and reach out to if you have questions about it. 

Thanks! 

Delete Shift Creation Template

Hi Development Team, 

I would like to request an option where we are able to delete the Shift Creation Template which are shown when we are about to create shifts. They do give us a brief overview of the type of shift it will create but sometimes we are creating a particular shift only for instance. So when we go back to create a shift, we end up creating the wrong one using the template. 

For Reference, Attaching a Screenshot - 


Therefore, I request we are giving the option to add/remove those template as per our needs. It would help us save a lot of time. 

Thanks! 

copy schedule colleague

There should be an option to copy a schedule from another colleague on another position.
When 2 people do the same shifts but on different positions it is not possible to copy a schedule.

copy schedule colleague

There should be an option to copy a schedule from another colleague on another position.
When 2 people do the same shifts but on different positions it is not possible to copy a schedule.

Position Summary Report

There should be an option to see a detailed empty shift report which includes where the vacancy is, who it is covering, or even what time it is.

Position Summary Report

There should be an option to export the "list" view of the shifts 

Position Summary Report

There should be an option to export the "list" view of the shifts 

Option to Disable Staff's editing own Availability

My business is in a college town, majority of my employees are college students. I use the availability module strictly for inputing class schedules each semester. All time off requests must be put in as "Leave" requests so I can keep track of them. If staff can edit their own availability without talking to me, I lose the ability to monitor how many people are requesting off on the same shift. In order to mitigate scheduling issues, I would like to have the option to disable an employee's ability to manually edit their own availability. The approval option is helpful, but would be much easier for me if I could just keep staff from using the module entirely. 

Designating a shift as Overtime for reporting

I have been asking for this feature for a long time - please find a way for us to designate a shift as "Overtime" for better overview, searching, and finally reporting. All I can do now is put the word "overtime"in the notes or title. That works for a quick search but it leaves me with nothing when I want to create a report or just have an overview on the daily or other views.
My workplace involves a lot of shift work so it is not so cut-and-dry as a normal overtime records just counting the hours past a certain number.
Designating a shift somehow (and it would be really great if it was even marked or highlighted in a color of our choice) would be extremely useful.

Edit approved leave rather than delete / re-apply

I have to enter leave for sick leaves also and it would be very helpful if I could just edit the end-date once the person is fit for work again rather than completely delete and re-submit.

Location and Positions Arrangement

It would be great to have an option where we can rearrange the positions as the position can not be arranged in the numerical order after 9 it should be 10 but the 10th goes under 1 instead of going under 9.

Shift Trade Setting

The setting "Do not show overlapping shifts in trades"  should be set as Default.

Approved leaves on Shiftplanning.

I would like there to be a feature that would show you approved/pending leaves in the Shiftplanning Position View. 

Shift Acknowledgement

Hi, 

I would like to suggest a feature whereby adding notes while unacknowledging a shift is mandatory and employees would not be able to do so without adding a note. 

Indicator that "notes" are included

I use notes a lot. It would be nice to have some sort of indicator on the shift in schedule view mode that there are notes for that person. We put flight itineraries, car rental information, etc. in the notes section. Right now we have to open each one to see if there is any data in notes. If there was some sort of indicator, you could quickly scan and pick up which one did not have data entered.

Number of shifts

That would be great if we could have a report to see total number of shifts an employee has worked.

Staff Assignment

There should be an option to assign the staff directly to Schedulers rather than assigning them the positions 

New Availability Module

I've scoured your community forum and found an overwhelming number of your clients who share my concerns about the new availability module. 

This new availability is so inefficient. It's an update our company did not want (the old availability worked perfectly) and it has made scheduling incredibly difficult for managers.

Our primary concerns include:

• Having to approve weekly availability requests week-by-week
• Only being able to schedule availability 1 week out 
• Cluttered view / having to view all employees instead of one 
• More difficult to use for both staff and managers
• Inability to restrict unavailability requests 

It would be great if there were an option to return to the simpler availability module that existed when we signed up for your services. That way, if anyone actually enjoys this module, they can keep it. It seems like the vast majority of people on this forum would revert back if given the opportunity.

Please LISTEN TO YOUR COMMUNITY AND FIX THIS.

Thanks,
MLS

Ability to Unpublish schedule

The ability to 'unpublish' selected shifts or the entire schedule. 
I understand that we can clear/delete them, but we also may have to put some of those shifts back in and it would be way more efficient if we were able to unpublish what was already out there, as opposed to deleting and then having to build those (or some of those again).

New Availability - Option to restrict One Day slot

Hi Dev, 

I would like to have few improvements in the New Availability Module for better navigation and user-friendly experience. 

There should be an option for the Admins to restrict the employees from adding their one-day unavailability slot, they should be able to add the recurring ones only.

Also, the new availability should have a setting, like the old availability module had a feature where you could set a number of days before changes came into effect.

I hope that this will be considered and added in the next updates of the application. Looking very much forward to that. Thank you!

Staff Availability

There should be an option for the admin to restrict the employees for adding their one-day unavailability slot, they should be able to add the recurring ones only.

Also, the new availability should have a setting, like the old availability module had a feature where you could set a number of days before changes came into effect.

Auto Scheduling Rules

There should be a way to control auto-scheduling rules per employee, per location as many of our staff work different locations where their scheduling rules might be different

Staff Availability

There should be an option for the employees to add their availability for more than a year and they should be notified when their availability is coming to an end and needs to be updated

Automated Reports

There should be an option for reports to be automated and sent out instead of pulling them out manually. 

Leave Approveres

Hi team,

There should be an option available where we can edit/change the leave approvers. This will certainly benefit other clients of Humanity as well.

Thank you and looking forward

Automated Text messages to clients (not employees)

We schedule employees with clients (who are listed as "tasks"). It would be great to have a way to set this up so the tasks could be set up as people with a profile. Ultimately, I'd like to have a feature where I can set up an appointment with an employee and a client (task?) then have the system automatically send a text reminder about the upcoming appointment.

Day Pay Needed

Need the ability to run payroll reports based on my technicians DAILY rate. I can select "Day" pay in their staff folders but it still reports their rate as hourly. So my guys get $150-$300 PER DAY and when scheduling shifts i have to put them in for ONE hour in order to see the report correctly. But for some they will be clocked in for 8-16 hours and it uses that day rate per hour so i'm not even able to use the payroll feature at all. I just check the days they clocked in and do my own calculations on the backend. 

Doesn't really make sense to offer a "Day" pay option but then not accommodate it all the way through the system. 

Hourly Availability Report - Multiple Locations

Need to have the ability to select all locations to run the hourly availability report.

Login From Desktop Only

There should be a way for Managers to restrict employees from logging in/out from the Mobile devices 

Submit time sheets for multiple Employees at once

Is there an option to submit time sheets for more than one employee at once? If not, that would be amazing. We submit time sheets for 40+ employees on occasion for off site meetings etc...Doing one at a time is pretty tedious.

Mirror positions across locations

There should be an option where we could mirror the positions across different locations and making a change in one location should reflect in others as well.

Position Summary Filters

It would be great to have an option to view the data of the deleted/deactivated employees as well in the Position Summary.

Timesheet Notes restriction

Jose Antonio (Manager) has shared an important feature improvement suggestion where we could restrict users as per the requirements from adding timesheets notes. And it would be great if there's a Report added separately for the edits and changes made to employees timesheets which could make it easier because currently going through events log takes time as we dont have much options to filter relevant activities there and will have to search through it.

If options like these are added that would be really helpful.

Thank you.

Customized Scheduler Permission

We want 'Scheduler' not to be able to create/edit/delete shifts but to create/edit/delete timesheets of users s/he has permission to manage.

Message Inbox

The mobile version of messages has no blank lines or bold font or underlining - It would be great if we can have this option in mobile app as well.

Availability

There should be an option to restrict employees from adding Availability and only managers should have the option to add the availability on employees behalf. 

Availability

There should be an option to restrict employees from adding Availability and only managers should have the option to add the availability on employees behalf. 

Publish Schedule

There should be an option in the Event Log to see which employee's schedule was published at what time 

Community Search - sorting

Community - feature requests search results - have a default sort by latest request date (how is it sorted now - seems willy nilly?) - also maybe option to sort other ways - most votes, relevancy to search term(s) etc.

UNDO functionality (lack of)

Can there be an UNDO button in ShiftPlanning (to undo last action)?

Shift Request

Dear team,

There should be an option where employees can request a shift independently, or more specifically, a short-term schedule change request. For example, an employee who wants to work Sun & Mon instead of their scheduled work days on Thur & Fri. Basically allowing them to swap work days for only one week. This feature will certainly benefit other clients of Humanity as well. 

Thank you and looking forward.

New Availability Report

It would be great to have an option to view the Old avaiability report, as the new availability report consumes more pages while printing the report.

Breaks

That would be great if we could see breaks in the payroll confirmed timesheets report without having to enable break button to show the details when the breaks are manually added in the timesheet. Any data that can be entered should be available in the reporting module regardless of other features which may or may not be used by the end user.

View unpublished shift

That would be great if we could allow specific Employees to view unpublished shifts without changing their permissions,

Group Employees

There should be an option to group the employees by department who are assigned on different positions 

See All Trade Requests Even If Approval NOT Needed

As a supervisor, it would be very handy to see all swap/trade requests, even if I don't have to approve them.

Special Rates

It would be great to have the option to enter different wages for a specific date/time periods. 

Employee should be able to see leave comments

Employees should be able to see leave comments against the leaves that they have requested.

Holiday Input on Calendar

It would be great to be able to add a holiday on a calendar and have it show up on shift planning so that we dont accidentally schedule anyone for that day. right now, making it a shift is annoying because it adds everyone to the same employee group. and it looks like a shift....

so we started doing it as a "time off" request and called it STAT. BUT, you have to do it ONE PERSON at a time, no bulk options. Takes a very very long time.

ALSO CAN WE GET CUSTOMIZATION? Like changing fonts 

Pending open shifts slots

Lynn Thornton (Manager) has shared a feature improvement suggestion when the number of open slots are filled in the other pending requests of users should remain there for them to check so they could manually reject them or if they change their mind could increase the number of slots and approve for them as well. 

If an option like that is added that would be great.

Thank you. 

Employee Files

Hi Dev, 

I would like to have the ability to view the files shared with my employee (Employee Files within their profiles) to be accessed from the Mobile application.

Currently, they can only view them on the Web Browser and it is not convenient for them to login using that and view/download the file. Our employees work in mines and I cannot add an additional hassle for them to log in using the browser and then finding the file and downloading it, rather I would request if they are viewed under the shared files section on the mobile app.

I hope you understand the situation and please feel free to connect back if you need more information regarding this. 

Thank you!

Employee Files

Hi Dev, 

I would like to have the ability to view the files shared with my employee (Employee Files within their profiles) to be accessed from the Mobile application.

Currently, they can only view them on the Web Browser and it is not convenient for them to login using that and view/download the file. Our employees work in mines and I cannot add an additional hassle for them to log in using the browser and then finding the file and downloading it, rather I would request if they are viewed under the shared files section on the mobile app.

I hope you understand the situation and please feel free to connect back if you need more information regarding this. 

Thank you!

Publish Schedule

There should be an option to unpublish, the published schedule. 

Employee Clock In/out

There should be an option to make exception for some of the employees to clock in from anywhere they want even when the Lock time clocking to specified locations is enabled. 

Anniversary Report

We would like to utilize the Anniversary Report.

Dashboard - Archive Message Wall Posts

We would like to request a feature that lets you Archive Messages and Comments posted on the Message Wall as it would be quite helpful.

A report on Leave Balance for All employees

There should be an additional report under leaves which only shows the leave balance for all staff members which can be readily downloaded and printed.

Printed schedule - column header issue

We sometimes print out a schedule for a large number of staff, therefore requires multiple pages for one week. We would like the dates to be at the top of each page and not just the first page.

Advanced filters for employees

Can the the "advanced filters" be made available for staff at "employee" user level? We sort our different users based on skills and it would be very useful for them to filter out everyone except colleagues noted with the same skills. Very often "location" og "position" is not what we are looking for.

Advanced filters for employees

Can the the "advanced filters" be made available for staff at "employee" user level? We sort our different users based on skills and it would be very useful for them to filter out everyone except colleagues noted with the same skills. Very often "location" og "position" is not what we are looking for.

seeing invidual leave requests

There should be a feature where you click on someone's profile and as part of the overview it will also populate that person's leave requests

Scheduled & Actual Time Data for Custom Reports

There should be a custom field for custom reports showing the employees' actual and scheduled clock ins/outs.

Altering Fiscal Year Setting

My fiscal year runs October thru September.  I would like the ability to alter my fiscal year to better fit my needs and not be locked into the current calendar year setting.  This will enable my employees to have an accurate accounting of their requested leaves and then will roll over or renew vacation and flex time in October and not January.

Time clock edit notification

Hi Dev, 

I would like to have an addition within the notification where a message/notification is generated whenever an employee edited his/her timesheet. 

This will not only save us a lot of time but also save us from the search in the cumbersome looking event logs, which can be very time consuming on a few occasions. 

I hope you understand the situation and please feel free to connect back if you need more information regarding this. 

Thank you!

Show Availability and Leaves in one Report

Hi Dev, 

I don't like the new availability report. It was nice having a report that showed availability + vacation time approved but now we have to move back and forth between Vacation Summary and New Availability report for no reasons and it is a lot of hassle. 

The updates are suppose to make the experience more user-friendly and not make the application cumbersome and hard to navigate. 

Please review this and would highly appreciate if the aforementioned suggestion is being looked upon along with the implementations. 

Looking forward to that. Thank you!

New Availability

With this new update, it is a huge pain and way more steps and a headache do put in and obtain the future availability. This new update is not user friendly especially for the employees putting in their availability and when admin are trying to do the schedule for the upcoming weeks/month. I would suggest and very much like for the previous set up to return. 
 

Shift Template Management

Allow manager level roles to delete shift templates - currently we need to ask Humanity to do this, submitted on behalf of IDEXX

Conflict report

That would be great if we could download conflicts report or at least sort them by shift date or employee name ion reports.

Shared Files Widget

Currently if we add a new app, it goes to :" more apps ". It would be great if we can have a dashboard widget for More apps for easy access.

More repeat options needed for unavailability

I know you aren't google... but if you could set your repeat options close to theirs and make them more custom. Ex repeat same unavailable days every 3 days for firefighter schedule or every other week for law enforcement scheduling it would help greatly and you could attract more agencies to purchase your system. Also If you could customize how your pay week is set up. Ours starts on Saturday and ends on Friday. That way we could see who actually has 40 hours and not guess by the default week. 

Return the old availability

• Working in this new module is impossible.
  Approving availability in a list view is impossible, I cannot see who's adjusting/requesting what.
• You cannot even see the Week days there, only dates.
• we do not let employees adjust their own availability, instead we managers take care of it ourselves. Many employees cannot adjust it themselves and just mess up their schedules
• We do not let employees adjust their own availability, instead we managers take care of it ourselves. Many employees cannot adjust it themselves and just mess up their schedules, but with this new availability, we do not have any visibility who's adjusting what and when.
• The one thing that could work in our and probably for many other clients, is to restrict employees from adjusting their availability.
• We would like to have ability to control availability ourselves, without an approval process.

Leave Request Approval

There should be an option for us to select who should have the access to approve the leave requests, not all the Managers, supervisors and Schedulers should automatically have the approval rights 

Conflict alert side panel sort

Is the conflict alert panel sorted in any way (we can't find a pattern). Could there be a default sort that was more useful than current - perhaps by conflict type and then by employee name then shift date - ideally would be great if we could apply a custom sort as well, depending on our needs

Notification settings - account level

Besides "birthdays related notifications add OTHER notification types that can be turned off at the account level if so decided by the client - for example notifications related to leaves

Custom Break rules - Parent account

Be able to create Custom Break rules at the parent account level so can be visible/selected for all  of its child accounts' locations (rather than needing to create the same break rule for each child account, when applicable to multiple accounts)

Showing time offs/leaves on printed schedule

For showing time-offs/leaves on the printed schedule, separate out Holidays from the "Show Holidays/Availability" print setting (i.e. make a separate print setting) and make that separate setting NOT tied to having the Availability module enabled (since we may not want that module available to employees just to be able to see leaves on the printed schedule - also time offs and leaves are tracked by the Leave module and not the Availability module). Also isn't "Holidays" a misnomer - should be "Time Off/Leaves" or similar, to be consistent with Humanity terminology?

(Custom) Scheduled Hours report issue

For IDEXX: need to have the option to “deduct” breaks from a custom Scheduled Hours report, just as can already be done with the base/canned Scheduled Hours and Hours Scheduled reports, and other custom report types such as the custom Hours Scheduled report.
 

Be able to delete previous shift templates

In the first few months of using Humanity, and now with a new Staffing Coordinator, I'd like to be able to clean up the shift templates and delete many that were typed in error.
 

New Availability

I would prefer to return to the old layout on the availability. This adds way too much extra work for managers to go through each week and update. The layout is not user friendly for managers/schedulers.

ALL-TIME filter

There should be an option to add the ALL-TIME filter under the reports section so that it can show the employee hours collectively from the day they started working

Staff Availability

There should be an option to revert back to the old availability version 

Formatted times under Reports

That would be great if we could have an option "Formatted times" as Payroll report  under the Reports tab to view timesheets.

Staff Availability

There should be an option to add the unavailable slot for a day in a week for the employee and it should automatically repeat without setting a repeating series and without adding an End On date!

New Availability Report

It would be great to have a Print option in the new availability report too.

Blocking out Hours of Operation

The ability to block off the hours a business doesn't schedule any employees because they are closed. This would greatly reduce the Availability requests for non-operating hours. There have been times also that while building a schedule the assigned shift went into hours we aren't open. Eg. shift assigned was to be 3 pm - 8 pm. Because the PM wasn't assigned, it scheduled to 8 am. 

In blocking out the hours a business isn't open would greatly reduce the Availability Requests along with reduce and prevent scheduling errors.

New Availability

I need the Availability report to have the option of arranging my staff in order of start date or seniority. I don't need them in alphabetical order.

 

The new UNAVAILABILITY module

So Frustrated! why are we focusing on Unavailability opposed to Availability .. I want to know when my employees can work at a quick glance,  not when they cant . This is designed for the employee and not the employer . Way more work!
I need to be able to set an new employees availability and be done with it . The old system was much more user friendly and less time consuming . Our employees think they can now just work when its good for them and take off a day whenever they want . If i dont have time to approve , we have problems!
Why cant there be an option to shut off ,but still allow manager access?  This will not work for us ..and we will be looking for a new platform that works better for our company.
Who Decided the old platform didnt work? 

Availability + Leaves

Stephanie Connell (Manager) has shared feature improvement suggestion where a report could be added so that Managers could check for Unavailable times and Leaves approved for the employees as well all in one place. 

Right now two separate reports have to be checked for this purpose and it is time consuming and a bit of a mess even if we try merging the two reports. Could we please have an option added for these two features Availability and leaves of employees showing up in one report.

If an option like that is added that would be great help. 

Thank you. 

New Availability

At the moment, it is not possible to disable the functionality for an employee to make requests for availability. There should be an option where we could restrict employees to add availability requests. We only want schedulers and managers to be able to add availability requests on behalf of the employees. 

New Availability

At the moment, it's not possible for a manager to set the same availability for many employees at the same time. There should be an option to add availability requests in Bulk by schedulers managers. 

Permission level (Restricted access)

Russell Milne (Manager) has shared a feature improvement suggestion regarding addition of a permission level that comes in between a "Scheduler"  and "Employee" such that the user would be allow to view all the scheduling and perform other tasks as Scheduler but cant edit shifts of employees or timesheets. This is the requirement that Schedulers should not be making changes to the shifts scheduled for employees and same goes for their timesheets so we could restrict them so they could manage other activities.

If a permission level like that is added that would be really helpful. 

Thank you. 

Availability - graphic v. text

I really thought we were going to just get a mashup of the core shiftplanning views with the availability old module.  Instead it's all TEXT based now?  This is a step backwards. 
a) This is a disability issue for people that have challenges touching on reading.  We should be able to offer BOTH text and visual systems to staff.  And if I had to pick one, graphic is better than text for my teams.
b) I know my staff have a hard time with AM/PM already.  They could self-correct before.  That was really nice. 
c) We also fill an employee's schedule rather than a job's, so not being to visualize at a glance where their openings are makes this much, much more work for me.

Availability - editable by managers/admins

As admin, I should be able to edit availability (or unavailability) entries for all my staff.  AND, if you put a link to 'edit availability' it should ACTUALLY EDIT AVAILABILITY instead of forcing me to delete the offending entry and bounce it back to the staff who just proved they don't know how to do it correctly.  This is a colossal waste of my time to hold their hands while they do it when I could fix it in seconds.

New Availability - Option to set as per location

Hi Dev, 

I would like to have an option added where the staff/management has the ability to set their availability as per the locations, if they are assigned to be scheduled on multiple locations. 

So they can say "I am available for location x" but also say "I am unavailable for location y" - from looking at the guides that is not possible. 

 With multi-site organisations that should be a future feature. Especially in this covid world at the moment.

I hope that I have elaborated the feature in detail and if you have any questions, please feel free to reach out. 

Looking very much forward to this addition. Thank you!

Disable availability conflicts

The new availability module has been very badly designed.  There are several flaws with it that others have pointed out, so I won't reiterate much on those.  The main issue for us (other than the somewhat ugly and slow new interface, but we'll get used to that) is "conflicts".  Let me explain this.

Either someone is available to work at a certain time, or they are not.  Via the old system, someone could change their weekly availability and it would overwrite whatever was in there before, changing certain 15 minute blocks to either available, or not.  This was an easy system which made sense for both the staff member and the person approving availability changes.  Now availability is in blocks much like shifts are in blocks.  This isn't a bad thing in itself, and conceptually it makes good sense, however the problem is that blocks conflict with each other in the same way that shifts do, and you can't have two overlapping blocks of unavailability.  This is frankly very, very bad.

Why is it so bad?  Because while an employee can't work in two places at once, they can certainly "not work" in two places at once, or for multiple reasons at the same time.  The system should not throw conflicts if two unavailabilities overlap, because - well, that employee isn't working anyway, right?  So what's the point of having a conflict, that's just silly.  As it stands this just creates pointless busywork as our poor schedulers (who are now inundated with hundreds of requests) have to clear out a bunch of old unavailabilities so they can put the new ones in, just because an employee wanted to represent an unusual hiccup in their standard weekly unavailability.  And our schedulers can't do this in bulk either, but one by one... ouch.  We're looking at in some cases 50+ edits here per employee.

Honestly the entire unavailability feature is a deeply problematic mess and needs a rollback plus a complete redesign before it gets pushed out again.  It's been designed for maximum customisation (which is nice and thoughtful) but with almost no regard for how that customisation impacts usability.  At the very least, "conflicts" have to go, immediately.  If necessary it could be a check-box option if some businesses find it useful, but for us, the new unavailability is crippling and we're considering telling staff not to even touch it and just give us their unavailabilities via an email or a letter and we'll then put it in the system ourselves.  Which defeats the entire purpose of having workforce management software, no?

I'm sure some of you are thinking "users always hate change you'll get used to it..." no.  This isn't just natural resistance to change, it really is terrible and not practical at all.  Really.

Mass Password Update

We would like a feature where we can mass upload the employees with a possibility to upload passwords as well so we can just manually activate them and the employees can login via the password that we provide. 

Similarly, there should be an option for mass password update for all the staff members. 

Availability Module

I'm sorry if this is harsh but the new availability module is not helpful AT ALL. It is literally making me work MORE. I can no longer just check on an individual employee's availability on their profile. I have to go and hunt for their name and then try and find some semblance of a consistent schedule for them throughout the weeks. I currently have 462 availability requests to go thru and approve. It's the worst update that Humanity has had in the 5 years I've been a customer. Please go back to the old module.

Leave Grid

Hi team,

Please introduce a feature where leaves can be added like in grid view just like Shifts and should have the option where we can import future and past leaves.  This will certainly benefit other clients of Humanity as well.

Thank you and looking forward.

Tony!

Auto Approval Rules

There should be a way to set auto approval rules on position, shift or skill.

Banked time earned and taken

Allow the ability for employees to input banked time and use banked time as leave.

New Availability Module

Under availability module, it should show the leaves/vacation data as well along with an employee's unavailability to make scheduling convenient.

Split last and first names

I would like to split the first and last names when exporting to generic CSV for payroll.

Alternately, sort by Last name not first name.

Shared Files

The client says that there should be an option of folders under shared files so they can organize the files they upload more efficiently. 

Shared Files

The client says that there should be an option of folders under shared files so they can organize the files they upload more efficiently. 

Shared Files

The client says that there should be an option of folders under shared files so they can organize the files they upload more efficiently. 

Shared Files

The client says that there should be an option of folders under shared files so they can organize the files they upload more efficiently. 

Shared Files

The client says that there should be an option of folders under shared files so they can organize the files they upload more efficiently. 

Add remote site to reports

Hi, I'd like to suggest adding an option to show remote site on reports. Thank you.

Return Old Availability Module

New availability sucks! Sorry about the word but it really does and let me explain why. From the manager perspective adjusting an employee availability has become a nightmare: 

1) In the old module, we could adjust employee availability in 2 seconds from the employee profile, now in the new module, it takes me 3,4,5 minutes depending on the situation. Plus I have to go to the different Tab for availability change, search again for an employee and manually, day by day enter the new times.

2) In the old module, entering availability was very easy, you could just highlight in Red/Green (or Black White) the desired time slots and approved. This View was easy and quick. In the new module you have to select times, the worst is that you cannot even TYPE/Enter the time, you have to scroll and select. This also takes more time. 

3) When I want to adjust employee availability, If I enter the new time frame, the old one is still there. I have to manually delete the old times day by day. there is no option to delete it in bulk, in a weekly setting.. . (e.g there is no option to delete the entire week: Sun, Mon, Tue, Wed, Thu, Fri, Sat simultaneously, you have to go day by day…..)

4) You cannot enter permanent availability, it is restricted with 1 year length and the worst is that you still cannot just TYPE the date, you have to click 12 times to go to the latest month available.....

5) You have to approve availability Week by Week, Are you serious?  I have 600 employees, how can you imagine reviewing all 600 employees' availability every week to approve it? Especially when you do not have the visibility like in old module, now you have to actually read times….

6) Reports: Generating a report is a nightmare.

1.  You cannot select "All Locations/Programs".
2.  You have to select 3 different filters to finally export the file.
3.  And it takes forever to do so (sending an email notification? Are you in the 1990s? )
4. And you have a Bug there, EID and ID numbers are mixed up, if you select EID, it generates ID and vice versa. 

Also, if there is an approved day off request (from the leave option), the report does not pick that up. It still shows the old availability time frame and day off request together. We do not use Humanity scheduling features, we import excel files, so we rely on the availability reports, and when the report is wrong, our schedules are also wrong.

Please, just return the old module, this was a failed upgrade, needs a lot of development, at least launch it in Beta and do not force clients to switch to it until you have tested it.

As always, I hope you consider your community opinion. 

Thank You 

 

Partial leave assignment

That would be great if we could assign partial leave days to the employees. Example: Allow entitled leave days as 3.5

Partial leave assignment

That would be great if we could assign partial leave days to the employees. Example: Allow entitled leave days as 3.5

Payroll settings

There should be an option for our employees to be able to request an overlapping shift

Job/pay codes

Hi, 

This would be helpful for our business to have a pay code feature introduced that can be selected and assigned for staff members in the time clock, this would be helpful for us as we need to assign different pay codes to the employees for working in different hours. 

Looking forward to have the option, thanks

Revert old Availability -

I keep trying to submit a feature, but it is not letting me. My suggestion is to change the Availability feature back to what it previously was. It has become very impossible to easily understand the availability requests or changes. It has added multiple unnecessary steps to what used to be a simple process. We are currently looking for other scheduling services, because this feature has caused too much productivity issues with creating schedules. We have been very content with Humanity for years, but this is not a feature we can afford to lose/change. At the very least, there should have been an option to stay with the previous availability. Between all of our locations, we have more than 200 people employed, and the difficulties with the update are just too much to handle.

Availability

I want a combination of the old availability module and the new. I need to be able to look at someone's monthly availability at a glance instead of going week by week to try and approve it. Keep the option to add a start and end date to the availability, but add in an option to look at each individual's availability for the whole month.

Publish Schedule

There should be a way to set up a time of the schedule to be published instead of manually doing it 

Publish Schedule

There should be a way to set up a time of the schedule to be published instead of manually doing it 

Pay rate

It would be great to have an option where you can set a base payrate for a specific Positon to all the staff members.

event log

I would like to have reports on Managers who have edited there own punches. 

Accountant Permission Level

An accountant should be able to view the payroll report of disabled/deleted employees as well just like a supervisor/manager as they are working on payroll data actively.

Alerts

It would be great to have an option where we can set alerts for Employees. For example send an alert to the employee and managers to alert on a certain date like when an annual date is due.
 

New availability is terrible

New availability is a mess

1. I need to be able to disable "future availability"  I need my folks to set 1 weekly availability. This forces me to change the way we manage requests for days off and shift trades.
2.  I need a visual representation of their weekly availability. In no way am I interested in sorting through this unnecessarily busy amalgamation of times to see when someone can work. 
3. I need to be able to select 1 employee and see their availability. I hate that I am forced to look at a list of everyone when I just want to see 1 person.    
4.  When availability changes are requested I cannot see their old availability.   

The only way I can see the new availability working for me is if the auto scheduling feature let me set a time frame that I need a position to have coverage ( 7am-5pm) and auto populate that position using employees availability. 

• Ex. Needed coverage set in shift planning: 7-5
• Auto Scheduler creates the following shifts within the given range to meet the staffing need,
• Employee 1: 7-10am
• Employee 2: 10-3pm
• Employee 3: 3-5pm   

 

Schedule Report For Employee Booked on Overlapping

There should be an additional report in schedule reports where it only shows employees booked on overlapping shifts to help managers managing different people at the same time.

bulk edit of a wage for a location

It would be nice if I could do a bulk edit of a wage for a location but that does not seem to be the case
Have a good day

New Availability Disaster

Please see below all problems with new availability function:

1. Employees can set their availability before the 14 days previously set as the buffer period.
2. Employees can set their availability by date, we don't want them to set it by date, we want them to have a reoccurring forever availability, giving our employees this function completely changes our policies, and this was done without consultation - exactly like before.
3. You can only see when employees are unavailable in a grid view not in the previously set image view/visual view by week (colour coded)
4. We cannot set employee availability if needed for assistance.
5. We cannot see employee availability in their own profile.
6. When the employee sets their new availability you can't see what they are changing it from.
7. The system is overly complicated when it doesn’t need to be.
8. When you click on the new availability updates it just gives your all the employees you can't see who has updated.

I think the main frustration here is that we were not asked if we would like the change to be made, and it has made the way we do things now very complicated and borderline impossible, changing the way we policy our scheduling system. With the current climate we need all of our processes to be 100% perfect, and run seamlessly in line with our business.

If we aren’t able to get back to a more usable system, we may have to look elsewhere for our scheduling platform, which would be a shame as we have been loyal customers for a number of years.

Let’s work together to get the new function back to a more functionable system, and the way we like as a customer to use your product. Every customer is different, so having this function companywide is not going to work for everyone, which should be taken into account.