Welcome to Humanity's Community!

Additional gender options in the "gender" field

Please provide additional titles for gender in the gender field to include transsexual, transgender, and any other currently relevant gender possibilities. Trevor Project has identified this as a key point for us to work together, in order to ensure their counselors feel comfortable working with Humanity.

Link Remote site to a Position

Please consider offering the possibility to automatically link a position to a remote site.
This would help my scheduler not having to add a remote site manually for every shift that he publishes.
Thank you

Schedule Import - Name Format

We have setup our account with the following employee name format: "last name, first name"
Unfortunately, the schedule import feature only accepts the format "first name last name".

Can you change it so that both name formats are accepted by the schedule import feature?

Thanks

Better Reporting

I would like a report that show an employees scheduled hours, their actual worked hours, along with their work units and deducted break. 

Week Day and Date in the reports.

If Humanity could include the day of the week esp on the Time sheets where it reflects the date - can it not be enhanced to show the day and date

Maximum days in a month

Currently, we are under a collective bargaining agreement and contractually our staff can't be scheduled for more than 18 days in a month. It would be awesome if we could set that restriction when they are scheduling themselves.

Termination date

It would be nice to have a termination date for availability. So when an employee puts in a two weeks notice their availability closes off after a certain date.

Published On date in Shift History

It would be great if the shift history could show when a shift was published in Shift History

Notes for staffing by individual

It would be nice to be able to note on a person's schedule they are unavailable to work that day by right clicking/or even the option of putting a note on their status for any particular day -- currently I track in a spreadsheet -- we have tried with setting availability but have difficultly getting staff to keep up to date

Allow the option to not track remaining leave days

Our company uses an accrual policy for time off. Tracking this complex system isn't available in humanity, but people still request leave through humanity for scheduling purposes. We need to be able to turn off leave tracking in humanity so staff are not confused about how many days they have left!

Create feature to assign manager on call

It would be great to have a feature that allows us to assign a manager on call on specific days for staff to contact if they have any issues while working on a shift.  The name and phone number of the manager should be listed under each shift for that specific day.

Being able to scroll through multiple months quick

Since the most recent update, it has been incredibly difficult to move between previous weeks quickly - a feature which I use frequently. The only way to do this quickly is to click on the first week in the calendar in the left pull out, then wait for the load, the click on the week I need or if I need to get to a month before that, repeat the process. Is there a way to add a feature in this calendar to switch between months (and see what month it is in) or to be able to pick a specific date you are looking for without having to load another week?

Shift Approvals and Manage Time Sheets

I've noticed that in order to reconcile shifts mapped on Shiftplanning, I have to open separate tabs to show Shift Approvals and Manage Time Sheets. By doing this, I can see what shifts were on deck on a given day and simultaneously approve the time sheets for each shift worked. Is it possible to have both Shift Approvals and Manage Time Sheets on the same page, so they can be reconciled simultaneously? 

Remote Site not on reports when deleted

We deal a lot in remote sites, we also need to run reports historically.  We cant keep every site active as the list would be too long and confusing.  When our work concludes at a remote site, we delete the site, however this then disappears.  Wondering if it can be made inactive but would still appear on reports

Disabled employees disappear from reports

It would be great if they remained on the reports for historical purposes.

Leave Notifications for Managers

Hi,

We have set up our account in a way where the schedulers are responsible for managing the specific positions, and they can also schedule themselves if needed. 

We want the Leave Request Notifications of Employees to go to their Schedulers, and the Scheduler's Leave Request Notifications should go to their manages.

To achieve that, we have enabled the setting: Only Schedulers should receive the leave request notifications, but since we have allowed our schedulers to schedule themselves, their leave notifications do not go to their manager, which is a huge problem for us. 

It would be a great help if you could add this functionality where the scheduler's leave notifications are sent to their managers regardless of the fact that they can schedule themselves. 

Any improvement in this regard would be highly appreciated. Please let me know if this can be implemented. Thanks!

Offline Clock-In/Clock-Out

I understand that users have accounts that need to sync with their individual profiles.
But this is a timeclock.
People who use timeclock's are businesses that need to operate in all kind of scenarios.
Sometimes the power goes out, sometimes the internet goes down. 
These are situations that may not occur frequently but they are situations that businesses have to prepare for.

We are using the timeclock app on iPads in both our locations.
There is construction going on near by with has caused some internet issues.
This has caused our employees to not be able to clock-in or clock-out.

Is there a way to have the iPads do a sync nightly or every hour so it has all the information it needs, or it can record when an employee clocks in so the next time its connected to the internet it syncs to humanity's servers?
This feature would be very beneficial.

I mean iPads are not perfect by any means. Sometimes iPads drop wifi and we have to toggle to make it reconnect, but even if the wifi is flaky or there is an issue with the internet... an offline backup feature would prevent employees from having to write down the times they got to work and having the manager manually input the hours...
 

Leave Accrual and spending of leave

Please allow employers to allocate and deduct annual leave in hours. We work entirely in hours for all staff because the regular working pattern for many consists of very different day lengths, so to allocate or deduct in days would be unfair and inaccurate. This also applies to bank holidays, where we only deduct hours according to what staff would usually work on that day, even if it's zero.

 

Scheduled Breaks.

I would like there to be a dedicated report that shows scheduled breaks. 

Scheduled Breaks.

I would like there to be a dedicated report that shows scheduled breaks. 

Billing - invoices

Hello

We need to add some additional data of the company to the invoice (ID tax number, adress and the name of the company).

How can we do it?

Notifications

Hi Team, 

The manager should be able to change and given access to the notification settings under employee profile.

Thank you!

TLSummary Report and Time sheet notes

Would be great if Time sheet notes could be added in Time sheet Late Summary Report. At this point a manager must check each incident through 'Time clock - manage Timesheets' to find if there was a reason for staff being late or not. It is not time efficient if you have hundreds of employees. 

Edit Time sheet on Mobile App

It would be great if employees and supervisors could edit approve and timesheets and electronically sign that the timesheets are correct.

Availability Change

The ability for staff to set their weekly availability to change starting from a future date, or for a set period. Currently staff can set their current weekly availability, and can set custom availability for future dates, but as a one-off entry. Allowing staff who have periodically changing schedules (I.e. students with semester timetables), to enter these timetables ahead of time. This then makes scheduling for the future a lot easier, as staff availability is accurate.

Pictures

It would be nice to be able to copy and paste pictures into the training sections.
I also don't like that the pdf has to be opened instead of opening up and it being ready when you upload it.

Also, having a bigger box to write content in would be better.  You only see your work after you save it.
And what makes it worse is if you've already sent the training out and you update it, it then sends an alert
to everyone each time you save it and sometimes you have to save it just to see the content in true reality. 
There should be a preview button that allows you to check you work before you finalize.
Also, would be nice if the content typed out didn't shift after you save it, which causes you to go back in and adjust, then
you save and another alert goes out.  

This app is so frustrating. 
 

Excluding position from overtime

It would be great if we could exclude a specific position from overtime calculation. For example, we've created a shift called paid holiday, which staff use for their PTO, but it calculates as overtime when it shouldn't. 

Thanks!
Matt

Create Bulk Shifts with default employee positions

When creating shifts, unable to add employees to a shift while sustaining their position.

• Current workflow: from position view creating a day shift and a night for each position and then adding employees. Would prefer to be able to create a single shift for day and single shift for night, and then assign employees and have their pre-assigned position automatically assigned.
• Cost: Have to cycle through 120 people per job to make sure they've got the right people. One job costs between half a business day to schedule – implementing this could potentially cut that time in half.
• Would like to be able to create two shifts for a single location, assign the employees, and have their assigned positions sustained (assuming they have a single position assigned).

Improvement for Recurring Shifts Feature

Hi,

We create our schedule with recurring series in advance for months. And when a staff(A) requests for future date leave, on approval he/she gets unassigned. Then we replace that staff by assigning staff(B). But when a new staff(C) joins and is scheduled in between the series with update future shifts option, the below mentioned updates happen :

•  Staff A is assigned back to the shift, from which he/she was previously removed by Leave Approval.
• Staff B who was assigned previously as a substitute for Staff(A), gets unassigned 

This causes a lot of issues for us, we believe that the system should consider the approved leaves and other changes made to a shift while the recurring series is being updated. 

Any improvement in this regard would be highly appreciated. Please let me know if this can be implemented. Thanks!

Permissions

Hello,

I was wondering if the Permission section could be set up differently. We are a company with a couple of locations. It would be ideal if instead of the Manager Permission being highest level of access allowing permission to all locations that you could assign a Manager position to each specific location. This was they can just Manage their own location and not have access to all locations see all notifications for all locations. Then if this happened there would be a new permission of "Administrator" This would replace the current "Manager" permission and give full access to everything. Is this an option?

Thanks
Jon

Wait time to load shifts

I've noticed that my schedules have been taking longer than usual to load. I always recieve a message that says "We are loading shifts. Please wait." I used to be able to click through the schedule very quickly. If there is a repair that can be made to the system, so that schedules can be accessed faster (as before), it would be greatly appreciated.

MYOB Account Right export

Hi,

Can you please add MYOB Account Right to your list of export providers.

Thanks

Setting future or date range weekly availability

The ability for staff to set their weekly availability to change starting from a future date, or for a set period. Currently staff can set their current weekly availability, and can set custom availability for future dates, but as a one-off entry. Allowing staff who have periodically changing schedules (I.e. students with semester timetables), to enter these timetables ahead of time. This then makes scheduling for the future a lot easier, as staff availability is accurate.

Primary Roles

Would like to see the ability to set primary/secondary roles for staff that are able to work at multiple jobs but need to be considered primary for filling shifts.

Customizing Shift Creation Process.

I'm making the schedule week to week, and using the schedule wizard to import a schedule that I have made in a previous week - but I was hoping to have some set schedule profiles for different times of the year, and have them available for me to import into my weekly schedule. 

So if I have Profile 1, 2, and 3 for example - and want to use those without having to search the weeks that used those schedules

Email notification for Sick day.

Hi Team,
 
We are looking for an option where there can be an email notification sent to outlook distribution group whenever an employee is requesting a sick day in Humanity.
 
As per Humanity, currently email notifications can be sent to outlook distribution group for all kind of Leave requests (Sick, Vacation, Lieu Day, Volunteer etc.) and cannot be restricted to just one type of leave request such as "Sick Day".
 
Is it possible to add this feature in Humanity?
 
Thanks.
 

One report showing Hours worked & Tips claimed

For payroll purposes, I need a report that can be sorted by a specific date range that easily shows on one line per employee, their total hours worked and total tips claimed for that range of dates.  As it stands now, you can only view tips on a per shift daily basis per employee.  So to total up all tips for the week you have to go through each individual for each separate shift they work per week, which is extremely time consuming.  If there can be a column added to the Time Sheet report that reflects the total tips for that date range it would be a huge help.  Thanks! 

Add Isolved HCM to Shiftplanning

Hi Humanity team,

I would like to request if possible to add Isolved our payroll system to be API'd with Humanity.

https://www.isolvedhcm.com
https://www.payrollnetwork.com/isolved-network-founder

Thank you,

Yaniv 

Human resource management

I would like an algorithm to analyze the job tasks for which I should be training/hiring based on the data I am providing, namely:

• number of hours per week I have an employee scheduled for each job task
• number of employees capable of performing each job task, and 
• the availability of each employee. 

View Empty Shifts Hours

Hi, I would like to view the hours for both the scheduled employees and the hours on empty shifts in one report.

Allow messaging from employee to approver in Leave

I think it would be helpful for our approvers to be able to direct message to employees from the Leave Request page.  We can get clarification or make suggestions right then and there; versus leaving the program and sending an email.

Move full schedule from one person to another

I currently keep our schedule out approximately 4 months in the future.  Currently, ShiftPlanner does not have a feature that enables me to switch an entire 4 month schedule from one person to another.  Below is the scenario that this feature would prove useful.

Person A leaves our organization.
Person B  wants to work Person A's schedule.
Person C is a new hire and will be taking Person B's schedule.

The above scenario happens every time someone leaves and someone new is hired.  Currently, the only way to make all of these changes is to go week by week and individually drag each shift from one person to the other.  Not only does this take a great amount of time when we are talking about multiple people over 4 months, but it leaves lots of room for mistakes as the dragging process software is very delayed (and your new move/copy feature sometimes copies a shift when I only want to move it).

Time frame/Due Date for Training modules

We love this feature but it is incredibly time consuming to constantly check if an employee has completed the specific training module within the mandatory time.
ie: 2 weeks from assignment, 1 month from assignment. etc. 

''Date submitted'' for leave request

Hello!

We would love to have the date that a leave request was submitted in the leave management section. Schedulers will usually approve vacation on a first arrive, first served basis. Thanks!

Add Notes in No-Shift cells

That would be great if we have an option to add notes in no-shift cells for the specific staff.

custom report- all employees pre-selected

The recent changes you made to confirmed time sheets are worse.  Why is "all employees" pre selected.  How often is anyone going to pull up a group time sheet.  Why do you now have to hit "apply" after you select an employee.  Two more mouse clicks have been added.  change it back the way it was.

Month mode for Employee View

Why can't there be an easy option for month mode under employee view.  Plus if you do advanced features and select one employee why can't their vacation show up in month mode.  I can get to month mode by selecting vacation schedule first and then select schedule overview.  But then when I go to advanced features and select one employee to show up in month mode, their vacation does not show up.  It does show up in 1 week, 2 week and 4 week mode. You can't jump back to employee view and stay in month mode.
 

Budget Report

Hello!

It would be very practical to be able to pull out a report comparing budget hours, scheduled hours AND actual hours worked. :) Not possible at the moment and it is hard to cost control!

Lunch hours

A big part of our scheduling is making sure that lunch hours occur at a specified time. We cannot have lunch hours occurring at critical times of the day.  Humanity's time scheduling format should include the opportunity to make a simple entry such as "1 PM lunch". For us, this is a very big hole in the system.

Clear Language in Form Emails

These types of form emails that employees receive are somewhat misleading, at least the in upper section. Many employees are confused by the language and believe that they have been scheduled a shift. I understand that it clears it up in the end of the email, but I think some more specific language should be added to the first sentence.

Color Code Swapped Shifts

We swap shifts often and would like to visually see shifts that have been swapped. Could this be done via color or icons?

Resizing Images on mobile app Training

Ability to Resize the images uploaded to a training topic in the mobile application. Currently, it does not allow a user to zoom in or zoom out the picture on the training topic.
Example: https://www.youtube.com/watch?v=raG8Xn8bxNU&feature=youtu.be

Managers Notes Are Visible To Employee On App

Currently, if a manager approves or rejects the leave request the manager's notes are only available to the employee by the email notification.
The employee needs to be able to see the managers notes so that they have an understanding of any expectations that are accompanied by the approval such as:
Make sure to finish x before you leave or
Inform co-worker to cover, or 
We will welcome you back to work on this date please check your shift schedule the day before you return.

We had a problem that the employee did not receive the notification email and there was no way for them to see management's instructions in the app.

Please fix

Ability to Create 'Non-Conflicting' Positions

     Important for scheduling in the Health Profession:  A doctor may be working in one department while covering 'On-Call' for another department.
     For example, a doctor may be scheduled in Labor & Delivery. He may also be 'On-Call' for OB Backup (which means if a complex procedure needs to be performed, he is the one who gets called).  This is very common.  I have doctors who work in Inpatient Services while being 'On-Call' for the Youth Services Center.  These show as conflicts in the software unless I modify the time frame for the 'on-call' position.  
     It would be very handy for Health Profession scheduling if the software allowed for certain positions that the scheduler could designate as a position that would not show as a conflict when scheduled simultaneously with another.  I could designate all the 'On-Call' positions as 'non-conflict' positions by, lets say, selecting a box when I set up the position. Then I would not have to change the times so they didn't show as conflicts.

Most Used Template Time at the Top

It would save us a lot of time if the most commonly used template (e.g. 7:30am-4pm) were at the top of the list when creating a new shift. This would save us from having to scroll halfway through the list to find the right shift time.

Custom Report Group by posdition

I tried to do a custom report and was able to get this on individual time card by position assigned but cant group. I am trying to run a custom report and want to get a total for each position actual hours worked in a pay period. Not by employee but by position. For example i would like to know how many hours were allocated to position folder 1

Allow the release and pick up of Partial Shifts

With being a university, we have staff having last minute schedule changes and alot of variability to our schedules. This can cause our staff to sometimes have to come in later than initially planned. In alot of these cases the staff want to work as much as possible as they are students and need the money, so depending on the issue we allow our staff to pick up and drop partial shifts. For example, we have a student working 3pm-11pm (8 hrs), but they found out they have an exam at 6pm that day and could like to study before hand. So they would like to give up part of their shift from 3pm-7pm (4 hrs) and still come in at 7pm to finish the rest of their shift. Humanity only allows you to pick up or drop entire shifts. 

PTO accrual based on hours worked

We have full-time non-exempt employees who accrue PTO based on hours worked. 
It caps at 80 hours (10 days) and must be used or lost at that cap.
A helpful feature would be have the system calculate and show PTO accrued and untaken (0.0384 accrued per hour worked). It does not reset on the calendar but rises and falls as accrued and used but does not accrue above 80 hours total.
Employees who enjoy this policy take time off and take some amount of hours from PTO that keeps their check at 80 hour pay periods. 
It is not for a 78.3 hour pay period to make it 80 hours but for a 52.8 hours pay period where they took off 3 days off. Then they can request 8 hours/day for 3 days (24 hours paid) and get a check for 52.8 hours + 24 hours PTO = 76.8 hours paid.
Their PTO account needs to be deceased by the 24 hours paid out.
They cannot advance PTO time and cannot take it if the account is under 8 hours accumulated.
I would prefer they not take partial incremental PTO time either. You should have to claim a full day (8 hours) or a half day (4 hours) and not given the option to take 2.73 hours from PTO although i imagine other Humanity users would see that as acceptable.
Use of PTO must never put the employee into an overtime potential claim or paid more than a full-time pay period.

Conflict resolution w/o going to Schedule Overview

Hi Team,

I would need an ability to resolve conflicts in filtered location or a position.
Lets say if I am in schedule overview and I am able to view 10 conflicts. 7 of the conflicts are in one location and 3 are under another location.
If I filter location with 3 conflicts, I will still get a notification of 10 conflicts but I cannot resolve it from this filtered location. To resolve this I have to go into schedule overview again to fix it. Our providers can work under multiple location or positions in a week which makes it really hard to fix conflicts.

This feature is really important in health sector and I am sure other providers will also be interested in this.

Visual View

Hi team, 

It's an important part of our workflow to be able to browse the Visual view shift list to see what still needs more staff. The List View doesn't show it either. It appears there's nowhere to see that information without running a Report now. he Visual view used to show, say, '(9/12)' if only 9 people had been assigned to a slot that needed 12.

 

screenshot: https://cloudup.com/c9D3s1VA9rq

                  https://cloudup.com/cIA2P5tmEXO

color options

Can we have color options when mapping locations to differentiate employee locations and site locations.

Thanks

Time Sheet

We would find it very helpful if we could view individual employee's estimated total hours each week with "On Call" shifts included in the time. Right now, the total is left blank for any of the staff that has an "On Call" shift.

Individual adjustment of the data format

Hello there,

I kindly suggest to give us the ability to adjust the data settings as needed.
I hope this might be a good point for some of us.

e.g.:

(currently) Jun 1, 2018
needed; 1 Jun, 2018

Thank you in advance.

leave requests

This new update does not allow us to have the leave page default to show all leave requests.  This is not an improvement.  If an employee asks for two weeks off next year how will I know what to change the dates to in order to find it?  The dashboard shows that the request is there but we don't know where it is--please either change it back to showing all or add a way that we can change it to default to all.  Thank you.

Enable more than one primary location

Some of my users operate across multiple locations and I'd like to enable them to have their locations automatically appear on the shift planning tab when they open it, rather than only having one location appear (because primary location is limited to one location).

Add leave option

Hello.

Please add an option that allows managers/supervisors to view all the vacation/leave requests waiting for approval.

Thank you!

Custom Reports Vs Payroll Report

The fact that custom reports have less options and functionalities than the Payroll one it's being a bit of a headache and creating issues with our processes. 
We do launch different reports selecting certain positions for payroll purposes, and it's very good have the option to save them as custom, so we don't need to select every column, positions every time we need it. However in custom reports, it deduct the breaks, and there is not an option to not to. (opposite to the payroll where you have a side menu with many options, see picture below) It will be awesome have that option also in custom reports.


Thanks!!!

Report tracking all changes to punch in times

Department of Labor requires a log be kept of all changes to employee clock in / out times. This report should track which employee the clock in/out time was changed for, what the change was, what the prior state was, when the change occurred, and who conducted the change.

Changes to Viewing Leave Requests

There have been some changes to the way we view our Leave Requests. 

We used to be able to open Leave Requests and it would have all requests showing - Now it seems you have to guess and select a random date range to find a leave request...?

I am very disappointed in this change. I know it's not a huge thing, but it adds work to my plate to have to search date ranges to find 1 simple vacation request..

If the way Leave Requests were previously viewed could be fixed that would be greatly appreciated.

posting pictures and videos on message wall

posting pictures and videos on message wall

Changing the Annual Leave period

Hello Humanity, 

I have been asking for this feature for a while now and I did post it on your page a long time ago ( in the era of Shiftplanning) but nothing was ever been communicated about it.

In our company our Annual Leave period starts from the 1st April to March 31st the following year, it would extremely helpful if we could have the ability to customise the leave period so that we can set our own start and end dates. 
We would then have accurate reporting on how many days leave our employees have used and how many they have remaining. Currently we do not really use the leave module to it's maximum potential. Having this feature would benefit us immensely. Surly we are not the only company who have their own bespoke Leave period?

Thank you. 

Report for Empty Shifts

Hi,

We create the Empty Shifts in advance and then forward them to the employees, so they can sign off and then we assign them to the shift, this is because the nature of our work does not allow us to use the open shift feature.

The problem is that there is no way to save the Empty Shifts in XLSX or CSV  Format since there is no report for Empty Shifts.
I have tried to filter them from the shift planning and saved the file in CSV using the Print & Save option, but it shows all of the data (Shift Date / Time / Location & Position) in one column, and its super hard to edit that file since it is easier to just copy the data manually. 

Screenshot:
 


It would be a great help if you could add a report for Empty Shifts under the report section, so we can utilize the program in an efficient way and save as much time as possible. 

Please let me know if this can be implemented. Thanks!
 

New time frame feature added on Leave Management

Hey folks,

You guys recently added a feature that shows future leaves for only a required time frame. I am referring to the time frame you have to choose on the Leave Management page: https://prnt.sc/jzyj1y.

This poses a problem for my work and my colleagues working in our Humanity account. It is mainly a problem because every time we do an action with leaves, we are taken back to the leave page and the time frame period revers to just the current day. Say I'm looking at leaves for the entire month of August and I approve one. Then the time frame reverts to show leaves just for today, not the entire month of August. This means I have to set a new time frame to view the leaves in August again.

When working with dozens of leaves, having to constantly adjust the time frame and wait around slows down the process and grows frustrating over time.

I wanted to ask if this time frame can be removed. If not removed, than have it default to the time frame that was chosen last after taking an action (like approving a leave, posting a new leave, etc.).

Thanks for your time!

HR and Onboarding

Hi,
I would like to see Humanity add the following feature.

The ability to upload forms to be filled by the employee and saved to the staff member's record. Staff detail or notes.
W4 forms, I9 Forms..... I'm finding that without this feature we need to use multiple other software with repetitive data entry and lack of consolidated record keeping.

New staff member gets added to humanity, part of the process would involve form filling and then submit. Submitting would only be possible if all fields are completed, Thus avoiding incomplete info and delay in P/R. Our forms are currently done on paper and mailed to HQ. It often leads to delay in staff getting paid.

Humanity needs an onboarding module.

 

Windows for looking at future requests

There should be options for a window for looking ahead at leave requests (ex. 1 month, 2 months, 3 months, 4 months, 6 months, 9 months, 12 months. Or maybe do it by days, 15 days, 30 days, 60 days, etc.). I should also be able to make that setting standard so I don't have to re-set it every time I open that program/app. I shouldn't have to search for leave requests. That puts me, as a scheduler, at a disadvantage. The old way was fine, maybe could have used reminders for the schedulers/managers when a unanswered leave request was approaching and needed to be approved/unapproved.

Equipment Management/Scheduling

I was just going to request that a feature could be added to shift creation which allows us to allocate equipment.

Requested Shift Staff Filter/Report

A Request for a Report ( filter) of staff that have actually "Requested Shifts" rather than just Available in any given time period , that way , i, as the Manager , can give more shifts to those who are actively wanting work as apposed to those who rarely request in the Casual Workforce arena..

Nick

Put Dates in Leave section to see pending requests

 I just discovered that the requested leave from a staff member does not automatically show up anymore . I have to put dates in time line?? How do I to predict when people have requested leave?

Schedule Sync

The schedule sync feature use to sync the calendar info regardless if a person was assigned to a shift. That feature seems to have been removed. It is absolutely a helpful feature for me as it reminds me whether or not I have scheduled a crew for a shift.

Crib Sheet Report: Open shifts request

Could you please enable the capability for us to see "open shifts" or shifts not assigned to an individual from the crib sheet?

Thank you!

Payroll Current Setting V/s Old Settings

We would like to be able to change payroll settings and at the same time, we would like to have a feature that saves the old payroll data with the old settings. Please enable a feature that would allow us to archive or save the old data before making a setting change. 

Loading Screen Slowdown

The "We Are Loading Your Shifts" pop up is slowing down navigation of the schedules tremendously.

Having to wait the additional seconds per click is very frustrating, especially when attempting to navigate to another schedule that is months away. Not being able to repeatedly click the week forward or week backward buttons is a severe slowdown to my work.

Can this pop-up be removed?

Payroll Periods AND Past Payroll Data

This one is unbelievable... we NEED to be able to change employee's pay rates in the present and have it not affect previous time sheets. This is so incredibly fundamental to running a payroll department. Please address this immediately. PLEASE!

Availability data for all

We are in need of an API call which will return people available in a given period (between 2 dates with start and end time). This is not the the same as the current availability api call, which is merely an export of what people have set up in their profile. We need a dynamic data extraction from DB which takes care of everything which can make a resource not available (leaves, shifts, humanity availability weekly and future, etc).
We also need to be able to get this data for more than one employee at the time. Current situation only allow for per user call and this is very slow on our end when we try to check many.

New leave management change is not best option

The new default 30 day management is not the best option for all customers.   My schedules are done at least 60 days out and having to come into leave and change the date range each time is problematic at best.  If other clients want limited time frames, the option should be presented, but the default should be all leave.

Adding new employee's to group chats

Hi 

We use Humanity as a way of communicating between each departments at work. i.e Reception chat, Play Team chat.

When we employee new starters, we obviously need to add them to the chat but there is no current way of doing this. 

Can this be something you can look into in the future.

:) 

Keeley 

Hiding Employee Pay

Hi there, I would love for there to be a way to hide the employees' weekly pay in the week view. I work in a small space and often worry that this private information will be seen by the staff. Thank you for considering. 
Jenica Burgos

Shared Files - Additional Features

In order to properly keep the shared files section easy to navigate and up to date, I need more features to help guide me.

1. In regards to keeping those files up to date, I would like to click into our list of shared files and quickly be able to determine which ones are posted on the homepage and who they are assigned to without having to click open each one. Perhaps a color icon to represent that it shows on the homepage and is "live". And potentially the ability to filter your list by seeing "Files shared to your Managers", "Files shared by Location". 

2. In regards to making the files easy to navigate and more likely to be used by our team, I would like to be able to organize these files how I like (I'm currently limited to only listing files in order that I upload rather than importance or topic). Being able to place them into folders would be a further help if we really want to use this space as a repository.

3. More user friendly - currently when I click a file at the bottom of my file list, the right hand panel that has detailed information is not in view and instead I have to scroll back up to the top of the page to view it. Ideally this would float down the page and stay in view as you click the individual files.

4. Easy toggle on/off switch per file. A simple way to "hide" or "show" the file on the home screen. This could also allow me to upload files in advance before I want to turn them live for staff to see.

overlapping shifts that don't trigger a conflict

We have a designation as "person in charge"  this person is also scheduled for desk shifts at the same time as their "person in charge" shift.  Please allow for creation of shifts that don't trigger a conflict notifications.  Right now, it is hard to tell what is an actual schedule conflict (i.e. a person schedule for 2 desks at the same time) and what is a system conflict (a person scheduled for a desk and person in charge).    O

SCIM provisioning for Okta

While the current SSO/SAML integration is helpful, SCIM provisioning for Humanity would decrease our staff provisioning and offboarding time considerably. 

https://developer.okta.com/standards/SCIM/

Communication

That you are able to have message walls specific to locations, and overall community messages as well. This would let us send messages to specific teams that the whole community might not necessarily need.

Permissions

Hello Humanity,
    I'd like to request for an additional permission to be created.  I need there to be a permission that is basically a "Employee" and "Schedule Viewer" cross breed or a "Supervisor" permission that doesn't allow to edit but does allow to view everything.  I understand that there is an option under advanced setting's that allows this however I can't have EVERYONE being able to view schedule, just some.  Please reach out to me with questions on this request in the event I wasn't clear enough.

Thank you

Timestamps

I'd like to be able to know when a shift has been published. I'm being told there is no way for me to obtain this information. The best place for this information would be in the shift history.

Furthermore, it would be nice to know when Leave was requested without having to go to Event Log. Why can't the time stamp of the request simply be inline with the date on the approval / past approval pages?

Hiding Address in Email

Can we have an option to hide the address on the emails received by staff members?
 
At the moment, whenever we publish shifts, on the email received by staff members there is the address next to each location.
 
Our healthcare staff work remotely at vulnerable users homes. If their email was to get compromised, this information could pose a security risk for our service users.

Staff should still be able to get the address details via the app, just not show the address on every shift email sent via Humanity.

PDF Downloads in Training Topics

Hello,

This evening I uploaded a PDF to a Training Topic for my staff to access. When I hovered over the attachment's file name and clicked on the document it automatically downloaded.

I would like to suggest there should be an automatic preview option first with the option to print / save the document.

There should also be the option by the Administrator to have the document be 'View Only' and cannot be downloaded and or printed similar to function in Dropbox.

The current method means that every time staff refer to this document it will be automatically downloaded. Hopefully this is a quick fix since I would like to upload more PDF documents but the current functionality will impede the usefulness of this feature due to the multiple downloads which will occur. The view only option will keep confidential document from being widely distributed without the company's permission.

Thanks,

Dave

Change Verbiage on Open Shift Notifications

Current email sent by Humanity for Open Shifts is exactly the same as the email sent for new shifts being published. In order to truly utilize and maximize success of the Open Shift feature, this communication should be differentiated. For context, please see the below examples of current state and what future state ideally would look like:
 

Current email sent by Humanity

Subject: Upcoming schedule is posted
Body:
Hi Christopher Westwood,

Management has posted your upcoming work schedule. 

Please login to your account with the link below to view the full details:
Schedule

Here are the details:

The following shifts have been posted as available for pick-up:
Walgreens Stoneham - Operator
11:30am-7:00pm
April 4th, 2018
Request This Shift

 

What we want the communication to be (future state):

Subject: New Available Shift Posted

Body:
Hi Christopher Westwood,

Management has posted an upcoming shift available for pick-up.

Please login to your account with the link below to view the full details:
Schedule

The following shifts have been posted as available for pick-up:

Walgreens Stoneham - Operator
11:30am-7:00pm
Apr 4, 2018
Request This Shift

 

Display number of consecutive days worked

It is difficult to see if a person is scheduled for too many consecutive days (including weekends) without having to change the number of weeks displayed or moving forward/backward in time, especially for a lot of employees. It would be great to build in some conditional formatting or other indicator of number of consecutive days worked to see this at a glance. 

"Add to employee hours" checkbox

Some of our “shifts” represent assigned responsibilities that are completed in the course of the regular work (like "Lunch coverage" or "On call"). Sometimes we just need people to cover more than one role during a given shift. Unfortunately, these shifts all get added into the total number of hours for a person, making that total completely meaningless. 
Suggestions are to
1) add a checkbox to "Add to employee hours" and
2) be able to set a default status of this checkbox by shift (i.e. On Call always = unchecked)

remove excessive filters

i use the confirmed time sheets to track daily times worked.  The new filters that you added, make it very difficult to find the information quickly.  It adds multiple key strokes and is hard to read.
Please go back to how it was.  This is making the task twice as hard and takes twice as long.
 

Partial Availability

Partial Availability – There are countless times that it would be helpful to have a list of people (in the shift edit window) who are partially available for a shift. This, of course, would be in addition to the current categories of “Available, Unavailable,  Overlapping Shift, Vacation, and Multiple Conflicts.” If possible, it would be nice if the list would only include those who are available for more than half of the shift in question. If the last part is not possible, that’s fine.

Shift Change Confirmation

Can we please regain the ability to approve or reject shift releases directly from the notification email? This used to be possible It is often necessary for me to approve these releases directly from my mobile while I’m not on campus. The new method makes it a lot more tedious since schedulers now must navigate the app to locate the request. I have attached a version of the old format as well as copied it below. This is our most critical concern at the moment.

Set Availability tile should drop off Dashboard

It would be nice if this Tile dropped off the Dashboard after employees submit their requests and those have been approved.  Most other Tiles do this, so when it stays up it confuses some of our staff at times and they keep submitting Weekly Availablity.

Employee approval of time sheet

What: Employees approve their time sheets by week in a pay period.

Why: Employees are responsible for their time. It's the vehicle used to ensure that they get paid. They should approve their time as well as managers.

A feature like this would help draw in employee participation and responsibility to ensuring that their time cards are correct. 

Manage Time Sheets comparison to scheduled shift

When verifying correct clock in and clock outs, we'd like to be able to quickly compare what shift and times that the employee was scheduled for. If this could happen in the same box instead of running a report, that would be so much easier and quicker.

Thank you!

Conflict Details in Shift Detail Editing Box

We'd like to be able to see why an employee is potentially in conflict with a shift when scheduling. When there are multiple conflicts, a red exclamation point appears and some information is provided. However, we're asking that the red exclamation point shoes for single conflicts (not just when there are multiple), so more information is readily available. Additionally, we'd like to see more about the conflicts shown, such as the employee's actual times of unavailability. For example, if we have a shift at 10a, but an employee indicates that they can't start until 10:30a, we might be able to adjust the start time to accommodate them. To learn this though, it takes some digging around.

Select/Deselect All for Position Filters and....

Select/Deselect All for Position Filters and for Scheduler Permissions. The former would be very useful for us, because we like to view all shifts in employee view and also see leave and availability at the same time. The latter would just be a time saver.

Eyeball icon to show in position view as well

We'd like to be able to see if an employee has seen their shift in both Employee View and Position View.

Manager to have access to all notifications

I just learned that Managers, unlike Schedulers, do not have the option to receive emails when a released or traded shift has been picked up. I was told that this was because larger clients requested that the notifications get removed. This is problematic, because in a small company, oftentimes, the manager is the scheduler. Furthermore, if you're going to remove these feature from Managers, you should at least remove the options from even being visible under notifications. It's very misleading and has cost me some serious time trying to figure out was going wrong.

Limited scheduler permissions

As a user, I'd like to be able to assign a scheduler but not grant them permission to the time clock module.

GPS Tracking

We currently use Life360 as well as Humanity to track our staff.  This is for health and safety reasons while our staff are lone working and also to be able to provide mileage evidence to clients as and when required.  Is there any way Humanity can do the same GPS tracking as Life360 so we don't have to use two different apps?

Invoicing/Margin

We need a feature where we can run a report by client/position which will then show us the margin we are making on projects. At the moment we can only see the actual wages cost but do not have the option to add a margin on to these costs and then be able to produce an invoice for the client. 
 

Open & Filled Shifts Together on 1 Report.

I need a report similar to the crib sheets but also shows empty shifts combined that I can run on any given day.  Currently we download the report then manipulate in excel which can be time consuming.

Availability Report

Query type: Feature Request
Tab: Reports
Report type: Hourly Availability

Current State:

Hourly Availability view filters i.e., how it should be viewed.
At the moment the data for each date is presented against two different columns of timescales i.e., one from 00:00 till 11:00 and second as 12:00 till 23:00

http://prntscr.com/jxt2b9

Desired State:

The client wants one column for time scale i.e., 00:00 to 23:00, against complete data (Available, Not Available, Weekly etc.) instead of two distinct columns for data presentation.
 

Month Title on Side Month Window

Hi -

We'd like a simple month title on the left side month calendar in ShiftPlanner, so we know what month we're toggling in.

Thanks you!
 

Settings/Event Log

When we make a search on the Event Log per Employee, we would like to see all the events for the employee and not just the edits that employee made.
Also in Event Log, the events should be more specific about the kind of edits were made (i.e. break edit, clock in edit, clock out edit, note, etc)

Calling out for work

Hi:

Would like to be able to edit the "absent" options on the attendance report. If that is not an option maybe adding notes that will appear on the Attendance Reports. 

Thank you.

Time clock summary report

Display the Location and Position information on the Summary report.  That way we can see each break down.  We use this report to summarize hours and positions as the wage varies.  We use to bill our clients.  We are a staffing firm.  Thank you.

Printing employee messages

Hi :
would like to be able to print out the messages. Employee's sent messages and some of them need to be put
in their personal file.
Thank you for your consideration !

Bind Terminals to MacAddress

Please make it possible to bind terminals to a specific Mac Address. Browser Cookies will not work in an enterprise setting. 

Set Category to Shift

Hi, for us it would be very useful to have to ability to set a category to each assigned shift. I have employees working on different projects and to perform an analysis it's crucial for us to set a category to each entry. 
Like:
Shift 1 - John Doe - Category: Editorial - Sat 18/08 - 15:30 - 18:00
​Shift 2 - John Doe - Category: Travel - Sun 19/08 - all day
​Shift 3 - John Doe - Category: Commercial - Sun 20/08 - 9:00 - 21:00

Would be great if that's possible for the future.

Thanks in advance

Unassigned Positions on Time Sheets

Hi, 

We sometimes schedule the employees on the positions they're not assigned to. It works fine and the time clock also picks up the correct position. 

However, if we try to edit that time sheet, the manually added position disappears and the drop down does not show the option to assign that position to the employee. 

It would be a great help if the unassigned position would remain on the timesheet while we edit it, as we have to assign the position and then edit the timesheet every time this happens. 

Any improvement in this regard would be highly appreciated. Please let me know if this can be implemented. Thanks!
 

Adding Empty Shifts

Adding a new feature where we can schedule Open Shifts.  Right now, I have to assign them to myself, and then click on Open Shifts inside it, and remove myself.  Adding a feature where you could just click in the Empty Shifts and add empty/open shifts, would be fantastic.

Auto Approve Leave and Show leaves in Visual/Month

I want my doctors to request days off by taking a look at the calendar in the shift planning module. They are able to click on the day in the calendar to request that day off. However, there are are two things missing.

1 - Our doctors view the schedule in the Month and Visual view. However, the pending or approved leave requests do not show in the visual view. It would be great if the leave whether approved or pending shows up in the visual/month view. 

2 - Our Doctors are independent contractors and can take days off whenever they want to and do need an approval. However, there is no option in the leave settings to auto approve leave request. It would be great if there is an auto approve leave option for leave request or approve all pending leave request option. 

i need an accountant level person that can log in

 

I have an hr person that needs to clock in and out and see reports.  However I need cant have her editing anyone's time.

Change shift times while approving shifts.

Hi. While you can change the shift times while approving the shifts from the Desktop (Shift Approval), I would also like the same functionality to be available while approving shifts from the mobile app. On a separate note, I would like employees be able to enter Future Availability in bulk instead of one day at a time.

To Add the Year in the Birthday Section

Request: It would be nice to be able to add a year in the birthday section. Our company uses a seperate pay system which requires you to enter day/month/year and it would simplify the task. It would be a simple addition.

 

Quickbooks desktop syncing

REQUEST: Add Quickbooks desktop syncing via QBwebconnector.

PROBLEM: Currently, time entries need to be exported via report and then imported into Quickbooks manually. There is no solution to allow Humanity's time entries to be directly handed over to Quickbooks.

WHY ADD THIS FEATURE? It would save time and be easier to be able to sync to Quickbooks desktop as opposed to exporting and then importing. It would also make Humanity able to provide similar capabilities as it's competitors in regards to recording time.

Quickbooks users will tend to not choose Humanity simply due to lack of the feature.

Report for Skills

I would like to create a report based on the Skills assigned to my team.  I would like for the report to show what skills are assigned per employee.  Currently, I can only run a report on skills soon to expire on a given date but that is not has helpful to my team.  The skills that we hold don't have an expiration date.  Please consider this feature request.

Skills Feature Request

I think it would be great if skills can be imported from an excel or csv file.  This would make my job a lot easier as a supervisor/manager.

See more than 100 leave requests at a time

Please reinstate the ability to see all leave requests at once, or at least add pagination into the Leave list.

The recent change that made only 100 leave requests visible at a time completely removes our ability to see the full scope of leave requests in a way that allows us to make informed decisions on what we can approve.

Actual Punch times

We have our timeclocks to round to the nearest 5 min but I would like the option to see the actual time the employee clocked in or out.

Separate leave requests by locations.

We have 3 schedulers for 3 locations. When staff enters their leave, it would be great for it to automatically create separate vacation requests for each shop locations so those schedulers can approve only the leave that affects their shifts.

Currently, if 1 scheduler approve the leave requests, the staff are automatically removed from their shifts at all 3 locations.

Thanks!
 

Leaves

I would like to track leaves by hours and not days.  

Leaves and Payroll

I would like to be able to report leaves to payroll.  To my understanding right now this is not possible unless I enter the leave as a shift and run a separate report.

Staff Profile Should Have Full Details

Staff Profile Should Have Full Details. As soon as we open up the profile it should show us their complete addresses as well. Also, the changes should be saved automatically. 
 

Shift Trade Notifications

I am the "Manager" for the account and I have 2 "schedulers" who control the schedules of their own departments. I also am responsible for a department but since I have "schedulers" on the account, I do not receive notification of shift leaves or trades by email or SMS. It would be great if the "Manager" as well as the "scheduler" could receive notifications at the same time since we all have the ability to turn the notifications off from our personal settings if we need to.  Thank you   Stephanie Becker   Lynn Animal Hospital

overlapping shift

In the Shift Pickup Settings you have the last two options about timing of two shifts e.g. Employees can be scheduled on shifts that start right after another ends.

I would like the option to allow workers to pickup a shift that overlaps with one they're already scheduled for by 15 minutes but not more. So a worker who is scheduled for 10am - 3pm can pick up another shift that starts at 2:45pm if they want.