Welcome to Humanity's Community!

Availibility

Our volunteers are struggling to set their availability in the system - would it be possible for them to select the days they are or are not available on a calendar?

Recurring Shifts

I would like to be able to set up recurring shifts on my monthly calendar.  In our Thrift Shop we have at least 125 volunteers working 2-3 3 hour shifts throughout the month.  The ladies plan their calendars by working "1st Friday of the month, or 2nd Tuesday or which ever day they choose.    Humanity has no way of doing this.  Looking on an Apple phone calendar, Repeat - Custom Frequency it lets you do Monthly, Every month, each first, second, third ,fourth, fifth week   - then each day is listed to choose which day.  So this isn't an uncommon request.  Now, on Humanity, you have to work the same days each week for it to be repeated.  Can this be done?

Deleting Templates

It would be nice to be able to delete the templates that are created during shift creation in Shiftplanning.  Especially if you make a mistake.  Or I haven't figured out how to do that yet.

 

Filter for seeing timesheet on desktop

When you click on timeclock you can filter your punches by this week, last week, 7 days, etc. Please add a manual date range and a way to see the positions you clocked into for all privilege types.

Rejected Leave Notification

It makes more sense to have the notification and comment why a leave request is rejected be sent to employees via the Humanity messaging system instead of email or employees having to pull a report. Most of our employees do not want their email linked.

Quick Hide Option for Employee Wages

Our schedulers work at open terminals in our facility and have visibility of their staff's wages for budgeting.  While making schedules, they don't want others to be able to see the wages as they pass by.  An option to hide those wages without changing permissions would be helpful.

Send out external notifications to employees

I want to submit a feature request in which Humanity send out the repeat external notification to employees. For example, employees who have not completed all or some Traning Topics so they will receive the repeat notifications to complete the training topics. 

Send out external notifications to employees

I want to submit a feature request in which Humanity send out the repeat external notification to employees. For example, employees who have not completed all or some Traning Topics so they will receive the repeat notifications to complete the training topics. 

Improved Open Shift Claiming Page

The Shifts Available/Open Slots page should have sort and filter features.

Early Notification Late Clock In

I would like to add an earlier notification for when coaches do not clock in within 5 minutes of shift start. This is different than the "I'm Running Late" option. 

Gusto

I would like the ability to export hours to Gusto Payroll service.  

Public Holidays

Hello,

I have been asking for the ability to add public holidays to the calendar. Please advise. 

Ability to set default shift hours

Ability to set default shift hours to something other than 8 would be nice.

Repeating/Recurring Shifts

Please provide improvements to this feature! I currently have about 400 separate recurring shifts. People will seemingly randomly disappear from the schedule because of the frustrating limitations of creating and editing the recurring shifts. The limitations include:
- can not extend a repeating shift
- can not make a repeating shift occur indefinitely (so MUST pick an end date)
- once the recurring shift has been created, can not see any information of when the series begins or ends (so you if you want a truly indefinitely recurring shift, you need an alternate method of keeping track of the end dates, because Humanity can't do it for you, won't warn you that it's coming to an end, and won't let you extend it)

Did I mention that i have 400 recurring shifts on the go that I need to keep track of??

Leave Management - Filter Leave by Skill

Hello, could you adjust the leave management menu to filter leave by "skill." I know there are options to filter by position and location, but we have multiple departments in one location as well as people with the same position type but who report to different managers/directors. The way I approve my staff's timesheets is by filtering the skill to my team's name (which is one team among many in our administrative office). This is great for approving my team's shifts so I don't have to view 250 employees who do not report to me. I would like the same flexibility with the Leave management menu. Thx in advance!

Schedule Overview

Hi Dev, 

I would like to share an improvement request in regards to the schedule overview while viewing it from the Humanity Mobile app. 

When the schedule is viewed there, it always starts from Sunday, regardless of the day of the week and it does not matter if the start day of the week is changed from the ShiftPlanning Settings. 

It would be a huge addition if the schedule overview in the mobile app is shown according to the current day, rather than starting it from Sunday. 

Thank you

Schedule Overview

Hi Dev, 

I would like to share an improvement request in regards to the schedule overview while viewing it from the Humanity Mobile app. 

When the schedule is viewed there, it always starts from Sunday, regardless of the day of the week and it does not matter if the start day of the week is changed from the ShiftPlanning Settings. 

It would be a huge addition if the schedule overview in the mobile app is shown according to the current day, rather than starting it from Sunday. 

Thank you

Certificate for training completed

It would be helpful if you could create a certificate for training completed. Most of our training is done on an annual basis and some clients request proof of training.

Multi-select shifts for Drag/Drop

I would be a lot easier/quicker to drag/drop multiple shifts and switch them along the shiftplanning tab. I've invested around 5-10mins every Monday of the week simply dragging each block & copying them

How many times employee drops shifts per wk/mth

Just like I am able to identify how many times my employees are late or absent, I think it would be great to see how many times they drop their shifts and keep a log of it.

Phone App

It's very annoying that when I open shiftplanning and the time clock on my phone it doesn't load to that day's date.

App Integration for mobile

Hi.  The app integration is a cool feature for those of us that need access to custom UI.  I like how it works in the desktop browser with "More Apps" in the top navigation bar, but there is no such access in your mobile apps.  Can you add this?

Alexander

Employee View

Hi,

Employees should not be able to view their past schedule once their tour that they worked is over. 

We could use this asap.

Best,
W

Undo Button

There should be an undo button that can undo about 50 changes at one time.

Attachments in a Shift

Would like the ability to add an attachment to a shift so the employee responsible could get documents needed for the work.

Rounded time in reports

I would love there to be a rounded time in custom reports and all reports associated with time clock.

Geo locations clock in and clock out

I would like people to be able to clock in where i have specified as a geolocation however for them to also be able to clock out wherever they are at the time which could be anywhere this would be incredibly useful for us 

Pictures in Messages

I think that it would be really helpful to be able to add pictures to a message without needing a URL.  I am constantly messaging the crew and not being able to add pics is very hard.  

who's on widget improvement

Hi,

It would be great if the 'Who's On' widget could categorize by site/location rather than just a long list of names.

Thanks for listening,
Jon

Remote Sites

I am desperate for a report that makes remote site the main category.
I would then like to be able to use a given date period and run a report on how many hours was spent on each remote site, categorized by site, date, total hours.  No need for names

Publishing from your phone app

When publishing from you phone can we have the function to just publish a day, at the moment we can only publish per week

Leave Tracking

The system needs the option to:

A. Choose to have benefits renew by employee anniversary date and not just calendar year.
B. Have different paid leave types start at different points in an employees employment, ie, sick leave after 90 days, paid vacation after 6-months etc.
C. Calculate by hours not days or at least be able to enter 10.25 days as an option as most companies to not work off 8 hour set days.
D. Calculate by accruable benefits.

The Leave options are severely lacking and do not function well at all.

Multiple Leave Type Requests in the same day

We need our staff to be able to request multiple leave types in the same day one right after the other without there being a 15 minute gap in between. If staff only have a little bit of sick leave left and want paid vacation for the remainder of their shift they should be able to do this easily based upon what they were scheduled.

Recurring shift timeline should be Extendable

At present we can NOT extend/edit the timeline of the recurring shift which doubles the work of adding all the shift details once again and to recur the shift again and again.

Having the following features would help to manage the schedule easier than before: 
 

1. Shift copying by Dragging in (2&4 week view)

Need ability to attached a shared file to a Shift

My department uses ShiftPlanning to schedule employees to work audio / visual events on a college campus.  Each event is different.  We have a document that we post in the shared files section that corresponds to the event.  It would be a great feature to be able to attach a file to shift so that it can be opened when clicking on the shift.

Also, all of our employees need the ability to view these files.  It would be a great feature to be able to bypass the option to select a group who can file the shared file.  If this step is missed after uploading a shared file, the people who need to see the file cannot.

Need to Look at Reports for Specific Hours

I really need to look at efficiencies at certain times of day so I need a report that I can edit to show 8am-4pm on 2/12, 4pm-12am on 2/12,etc. I'm specifically looking at the Hours Scheduled report where you can currently only see a full day at a time.

Break Rules - Want to EDIT not delete

It would be VERY helpful to be able to EDIT a specific break rule instead of having to enter it from the beginning and then delete the incorrect one.  (Especially for those of us who seldom work with them.)

OPEN SHIFT NOTIFICATIONS FOR EMPTY SLOTS

Please add a feature where system notify me when there is a shift that has not been picked up and it is coming up soon. 

Custom Fields Report

We have a custom field in our staff profiles for T Shirt Size.  I can not figure out how to get a report to show all the shirt sizes entered by my staff.  

A way to do this may already exist and I haven't figured it out yet but it would be a helpful report that prevents me from having to click into each employee profile to see shirt sizes. 

Option to restrict adding time sheets for future

 Ability to restrict the option to add future time sheets for an employee. As of now, the system allows you to add the clock in/out time (a complete timesheet) for the future which does not make sense as you cannot add just a clock in for the future.
If an employee has to come for the future shift how can the system allow adding a time sheet for a shift that has not been worked on yet. This improvement would be very helpful.
 

Shift Acknowledgement

We have serious issues with the way the Shift Acknowledgement feature works. We are an organization that publishes the shift for a month (sometimes more than a month) and we use the shift acknowledgement feature for our employees to inform us if they can work on a particular day or not, else we can reassign the employees or the shift to someone else. 

Now when our employees log in to their Humanity Account, they receive a notification to "Acknowledge Shifts" on the left side: http://prntscr.com/mjrajo

First of all, when they select a time-line (Greater than two weeks): http://prntscr.com/mjrcum only two weeks shifts are acknowledged as a default behavior of the application. There should be a setting that allows the management to decide if the default behavior for acknowledgement should be a week, two week or 4 week. 

Secondly, when our employees acknowledge the shift by clicking on "Acknowledge all shifts" the shifts for two weeks are acknowledged and the notification disappears (Which doesn't allow our employees to acknowledge the shifts for future dates) which is an issue for us.

The shift acknowledgement button should not disappear even when we acknowledge the shifts for two weeks when there are more shifts that are pending for approval. 

Export CSV (PTO)

Would it be possible to have a feature that would allow a bulk import of leave balances into Humanity via CSV from a payroll provider?

Accrued Leave

Would it be possible for Humanity to be able to calculate accrued leave

Child Account Access for Accountant

In Humanity the only permission that has access to the group accounts at the parent level is Manager. It would be great if the accountant level setting had access as well. This is the individual that uploads the payroll hours into our accounting software.

pro-rata holiday entitlement?

As per Austrian law we entitle our employees with pro-rata monthly holidays. So instead of giving them 25 days at once, we have to give 2,08 days per month. Would be great to have this feature in Humanity.

Adding training assignment to staff profiles

It would be nice to go to the staff profile and see what training assignments have been assigned and completed.
Right now you have to go into each training assignment as see if they were assigned. Especially when you are working with multiple staff and departments and each department training assignments would vary and right now this is a daunting task.
If I could just go to staff profile and see what they have completed and not completed this would make my life soooooo much better. 
Thanks
 

Deleting Saved Templates

I saved a template in Shift Planning and later no longer needed it. I looked for an option to delete saved templates, and could not find it. In communicating with the help desk I learned that there is no way to delete saved templates, and was asked to post a request here to have that feature added.

My request is that an option would be added that allows templates that are saved to later be deleted when they are no longer needed.
 

Edit Entitled Leave Days in partial days

Ability to edit Entitled Leave Days in partial days.  

New timeline option

When running a vacation summary report, could you add the option of calendar year - last year (2018) and this year (2019)? We often need to look at how many vacation days, personal days, etc, have been used for the year. In order to do this, we need to manually set the timeline. It would be great to have this as a drop down option. 
Thank you. 

Skill Expiration Widget on Dashboard

It would be a nice feature to have on the Dashboard where we as managers can see UPCOMING/ ALREADY Expired Skills for employees. 
Looks simple, easy and yet efficient. 

Auto login

Each of our employees carry a ProxCard II proximity access control card that is used to unlock our entrance door. We would like to use those entry / exit events to automatically log them into and out of Humanity.

Shift Notifcations

Good morning,
 
I was on a chat this morning regarding employee notification of pending shifts and was told to post this here.   I was told that only the employee can see the notification tab on their profile, and I have confirmed this as well. As the Account Manager and scheduler, I should be able to verify that ALL of my employees have the 1 hour and 24-hour notifications turned on.  It was told that I cannot see this on their profile and cannot turn it on or off for them.  I would kindly request that this authority is given to the Account Manager.  I employee these individuals, I create the schedule they work, therefore I should be able to ensure they get the shift notifications by seeing they have it turned on and be able to do so if they have not.  Can this change be made? 
 
Regards,
 
Carter Greene
BOS Security
Vice President, Guard Services
651 West Broad ST.
Athens, GA 30601
O-404-793-6965
C-706-255-0062
 
 

Import of google holiday calender

Its a nice feature to be able to import holidays from google.

but there is room for improvement. here in germany we use humanity all over the country but the holidays are not everywhere the same...so it would be a huge benefit to have them at hand depending on your location.

if I import the holidays now they would be visible for the whole company.

Messages

Does anyone else have a hard time getting staff to read their messages?
I would love to be able to see who has viewed their messages. Just like Facebook Messenger or an iPhone.

REQUEST FOR VISUALIZATION

Hi my name is Jess, I am the labor coordinator at See Hear Productions. I am trying to figure out the best way to utalize Humanity as we have been using it for years. We are a high end events company with many clients in multiple locations, and scheduling these positions takes a lot of time. I would like to be able to arrange my events by position, and also have each person working at the same location view who is on their shift. This is not a feature that you have I do not want all employees to see all shifts. 


This is what I have now, this is not separated by position, but by shift see below 




I would like for it to look like this - Separated by position, with each shift labeled in the position and I would like for everyone on the same shift in the positions to see who else is working at that job site on that day, on that show. The only way that I can see this happening is if we allow them to see everyone working on that day at that location. However there is no feature to do this in humanity. 




 

Overnight Shift Display

Hi team, 

Please create an easy view which can display overnight shift and shows you the next day in a day view(if possible)

Thank you!

Melanie

Additional Tip Log Capability

I need to have two separate tip log links on the clock out for my employees.  One that they can report the cash tips that they actually received on their shift.  The second tab would be to report the amount of credit card tips so that we can go back and put that money on their paycheck.  

Payroll sort and export by more than one location

Our  company has several locations and we need to be able to sort payroll by more than one location, but not all.  So if we did do that in the way the program is now, we would have to click one location and then every single position under that location, then click the next location, and every single position under that location.  We we have hundreds of positions under the locations.  There needs to be either a batch ck option of ALL positions for ea location or a way to check more than one location for the payroll.  We'd like this change for other reports as well.

Same options are requested from the employee view side.  We'd like our employees to be able to export payroll for more particular locations, not for all locations. 
 

who is on

It would be nice to see who is on, on the mobile app

How to Remove Administrator

How can I remove administrators from the account?  We have several people who are no longer employed with any of the group of companies.

See position of employee next to name for leave

I would like to see the leave requester's position next to their name, in parentheses. This will greatly improve workflow for large teams tracking submission/approvals by position.

Availability Request on mobile app

That would be great if we could approve and see employees availability on mobile app.

Clocking-In Late: Requiring Manager sign-in

Hey!

If an employee is late, and HUmanity is set to prevent late clock-ins...
When the employee tries to clock-in on the iPad (terminal), it should say "Manager assistance required" and ask for the managers password...

This forces the manager to acknowledge the late employee, and be able to quickly handle it, while still getting the proper clock time and photo taken. 

Setting a manual clock-in time means that the manager could clock the person in on time, thus defeating the whole purpose of not allowing late clock-ins.

Shift Scheduled Report (With Filters)

a feature that allows me to run a report based on shifts scheduled that can be filtered by permission type.

Track Unexcused Absence

We would like the ability to mark absences as excused or unexcused for tracking purposes.

Auto Refresh of chat page (Messaging module)

To use messaging module fully we sometimes need to create instant chats with our colleagues.

Now messaging with "email like" format is not very  convenient.

What is wrong:  when I reply to "chat-message" I have to go to a page back to refresh the page and see an answer. 

I know, that developers don't want create "facebook messenger" in Humanity, but i would like ask to add one feature: 

-Please add refresh button to instantly  see the answer in the "chat" as minimum 
- As maximum please make the chat page interactive:  all sent and recieved messages refreshes automatically. 

It very important for our team to solve issues instantly.
Also I waiting push notification for messages.

Open Shift "Required Skill" Filter Not Working!

"Required Skill" filter option in Open Shifts is not working properly. When we publish shifts for certain positions, still everyone with this position receives notification about schedule being posted regardless their skill. This causes lot of confusion and trouble and needs to be fixed as soon as possible please. 

Breaks In a Scheduled Hours

Hi Team, 

Please add a feature where break rules once added can be shown in terms of  (Total hours - Total Break hours) can be shown under ShiftPlanning (on the left) so we can easily figure out while having a budget mode on.

Ref Screenshot:
screenshot: http://prntscr.com/mezsuw

Thank you and looking forward
Trav!

Training Quiz

It would be nice if when doing the training quizzes, you could click on an answer but change your mind before clicking continue. At the moment, if you click on one answer that is automatically your final response and you cannot change it. 

Schedule (Attributes) restoration.

We would like a feature to be able to restore the shift changes to their original state.

Example: If we have made the attribute changes for a shift, we should be able to restore them back to their original state.
At present we can only restore the deleted shifts but can not revert the shift changes by pressing a button.

Set availability

I'd like my staff to be able to easily indicate their availability for each week throughout the year, without having to go day by day.

for instance, I am available week of February 4, I am not available week of February 11, etc.

Because our shifts are 5-day shifts.

Leave Schedule

When an employee takes only a half day of leave, it appears on the leave schedule as a day off. I would prefer knowing what times they will be out of the office. Either by the notes section appearing, or the actual time showing.  

Recurring Training

It would be useful if training sections and/or topics could be set to recur, each year for example.  We want out staff to complete the emergency evacuation training on an annual basis.  Ideally we would like this to trigger automatically one year after that course was last completed.

We'd also then like to see a training history report, showing all training each staff member has has completed, and when.  

Thanks

Ability to save filtered staff views

The filters to view shifts based on specific staff are great. It would be even better if we could save the view as a personal view, so that when we log out and back in it saves time returning to this view.

Recurring entitled number of days in Leave

We allow employees to request a maximum amount of 10 days per quarter.

It would be helpful if the number in the amount of "entitled number of days" in the Leave & Availability section automatically reset after a certain amount time.

More Filter Options in Event Log

It would be helpful if the headings on the Event Log had drop down options to filter alphabetically, chronologically or by type. 

Hide shift changes that have not been published

I just learned that employees can see changes made to shifts before the changes have been published. This seems to only occur for changes to existing shifts, not to new, unpublished shifts.

Can these yet-to-be-published shifts please be hidden? Why are they visible to employees before they have been published?? 

In some cases we are making changes that are confidential. In other cases, changes may be confusing if they have not yet been explained to the staff. 

Permanent Recurring shifts

That would be great if could have "permanent" shifts that do not have a stop date. 

Dashboard Widget

On the Dashboard it would be nice to change the "Who's on now" window to "Who's on today" and include upcoming shifts for the day. 

 

Adjusting Shift Creation Window Size

Hi, 

I would like to have an improvement suggestion in regards to New Shift Creation Feature. 

The Shift Creation Window works fine if the ShiftPlanning is viewed in full view, as soon as the browser's size is shortened or minimized the SCW does not act accordingly and remains it is original size, this is a problem as full-screen mode makes handling my other applications a pain in the butt. 

Please check if the SCW size can be adjusted according to the size of the browser. Thank you

Confusing email sent when shift is available

The stock email that is sent to all staff when I post an open shift begins with "Management has posted your upcoming work schedule".  This is very confusing to staff because they think they were put on the schedule for this date.  Yes, it says later "The following shifts have been posted available for pick-up" which is accurate but the first sentence in contradictory and I wish you could change it ASAP or make it an editable email for managers.

Salary Employees

I have employees who are paid hourly, as well as some who are on salary. When running payroll, I do need how many hours both types of employees have worked -- however, it would be helpful to have the salaried employees' hours calculated in a separate column (rather than show up under 'regular', perhaps 'salary hours'). Currently, each payroll period, I'm manually removing my salaried employees from the report and as we're growing, this is becoming much more tedious. Humanity would benefit from having a feature to support salaried employees. Thank you.

Limiting Ability to See Other Employees on Leave

Is it possible to have the "view other employees vacation information" be either a setting in each individual employee's settings OR a setting based on specific position? 

Use Case: We only want an employee to be able to see a specific person's leave information from their position and not all positions. 

Please Add a "Select All" button

Hello!
Could you add a "select all" button under Employee assignment> position? I manually enter every position (we have multiple) for each 27 employees and it is so tedious!

I appreciate your help with this!
 

Break Rule

Is there as way we dont have to set a break rule, and it will automatically deduct the break only if there is a break in and out TIME. Other that than it can be straight time, there is sometimes that people work thru their lunches and we want pay them so when we hit deduct breaks it deduct one hour for them. It would make more sense if all breaks got deducted if there was a break in/out.
 

Break Rule

Is there as way we dont have to set a break rule, and it will automatically deduct the break only if there is a break in and out TIME. Other that than it can be straight time, there is sometimes that people work thru their lunches and we want pay them so when we hit deduct breaks it deduct one hour for them. It would make more sense if all breaks got deducted if there was a break in/out.
 

Integration with MYOB

We would like to have the option for payroll integration with MYOB. Any updates on the in this regards would be appreciated here. 

Auto Clock Out

It would be nice if you can add 15 minutes increment instead of 30 minutes in Auto Clock Out. 

Thanks

Restrict Schedule Viewing to a LOCATION

Currently you can restrict employee's viewing of schedules to a specific position, or allow/deny the entire company. There is no middle ground.

We would like employees to be able to view the full schedule for their LOCATION only - all positions at their location - but not the entire company/other locations.

Support's workaround is to assign an employee all positions at a location, but that impacts resource scheduling etc based on the roles/positions. 

monthly or date range option

Hello,

I have only been using your scheduling feature for 2 days and LOVE it.

The one thing that i find is missing is the ability to schedule a full month rather than just 2 or 4 weeks.

We work with monthly schedules and being able to schedule from the 1st to the last day of the month would be amazing.

Thank you,


Nicole Lee
Pemberton Holmes

N/A for more than 8 hours

The feature that allows our freelancers to let us know if they are N/A (not available) for part of the day is a great one! The problem with it is that it only allows for 8 hours. Could that be changed to allow for any number of hours? 

We are a 24-hour shop. Sometimes our freelancers are available only for an overnight shift, for example. That's 11pm-7am. And then they are N/A for the rest of the day.. 7am-11pm (16 hours). But there is no way for them to put that in to Humanity. 

Highlight notes in shifts

I occasionally put notes in the "notes" section of the shifts to let employees know specifics about their shift, like if they have a trainee, for example. I wish there were an asterisk or something to flag to the employee that there is a note there for them to read. Right now I just have to *hope* that they look through each shift to check for notes. 

Print dates at the top of each page

Please add a feature that will print the dates at the top of each column after the 1st page. We print out our schedules. They often run several pages. But the dates are missing at the tops of the columns after the 1st page, which makes the printed schedule hard to read.
 

Closing time off per group

I would like to be able to close time off requests to specific groups of employees. Right now it is all or nothing. There are occasions when I have reached a limit of how many people from one category can ask for leave, but I can continue to grant leave to other categories. I would like to be able to click "don't allow time off" just to the group affected.

Ability to print messages

It would great to have functionality that will allow users to print important messages that were sent/received. The browser print function does not work. I have tried saving it as PDF and then printing. However, the formatting was completely off. Having the print function within humanity will greatly help. Thanks.

Schedule notes

Hi my suggestion is.. on schedule notes maybe have a way to have only managers access so when they are published only managers can see. The feature 'schedule notes' is a fantastic way to document quick notes on a daily basis but at the moment when they are published employees can see them. My idea would be to have managers access where we could share notes with other managers only. I know we can email each other but these notes wuld be great if shared Manager wise

Thanks

Assigned Shifts Not Dropping Off Shifts Available

Currently in ShiftPlanning there 2 ways to assign a shift to someone - 

#1 - go to Shifts Available, look for the person you want to assign the job to, click accept

or

#2 - go into ShiftPlanning, open the shift and assign by clicking on the person you want to assign. 

My preference is to use the second version for a number of reasons - a) I can see everyone who requested in one place, and b) since I usually have to make some kind of update to the job notes, I'm already there in the shift and easily do it at that time. For me, for our company, our schedule - this is what works best. 

However, when I assign directly in a shift in ShiftPlanning - the available job - which is now filled - does NOT drop off the 'Available Shift' list in Dashboard. Every person who has requested a job is still listed there, and since there are often multiple people who all request the same job, that can add up to a lot of listings. 

Furthermore, since the shift does not drop off the list, to staff members it still looks as though it is an open job even though it is no longer available and people continue to request a job even after it is assigned.

When I started using ShiftPlanning over four years ago, I used to be able to clear these leftover or old listings by clicking 'Approve.' As long as the job was already assigned, the system would give me a message, 'The maximum number of people are already on this shift' (or something like that) and the listing would disappear. It was a bit of an inconvenience to go into Shifts Available and click 'Approve' on the many listings, one at a time, hit refresh, etc.- but I was OK with that, I was making that work. 

Last year at some point this feature was disabled. Now when I click 'Approve' in an effort to clear the list, I receive a 'Shift request approve failed' and the item remains on the list. This method is no longer an option. 

If I click 'Reject', the staff member inadvertently emails me, 'Why did you reject me?' which in turn causes extra work on my part. Remember, I've sometimes got 5 or 6 people all requesting the same job. 

Support desk used to clear these listing for me when I asked them to - I would send them a list of the requests I wanted deleted and they would get rid of them. Now they tell me I have to go into my settings, disable email notifications, click reject on every listing, go back to settings and turn them back on. 

It seems to me that if I assign a shift in ShiftPlanning, the corresponding listing should be updated and removed in 'Shifts Available' as well - along with every request submitted by every person who requested the job but didn't get it. The two elements of the system need to talk to each other. That's not happening now. 

The schedule and the Shifts Available' need to be connected and talk to each other. A shift assigned in the schedule should automatically be updated in 'Shifts Available.'
 

Ability to edit reoccuring shift end date

Our company uses reoccurring shifts. Sometimes I receive a job change after I've entered the reoccurring shift. The system does not allow for any editing of the end date - or frequency or the number of shifts per week, etc.

At this point my choices are:

#1: Delete the entire shift and reenter from scratch,

#2: Go in and add extra dates after the original end date - which means if I make any updates to the shift as a whole, the new dates added will not be included in those updates and I have to remember to go in and enter updates for those extra shifts separately,

#3: Go in and delete extra shifts if I'm trying to shorten the overall length of time,

#4: Go to the 2nd shift in the series, delete that shift and all future shifts, go back to the first shift which now appears as a single shift, and recreate the repeating feature with the new frequency and end date info. 

Although I tend to use #4 as it is the least problematic of the four, none of these options are especially convenient. It would be so much more simple - and make so much more sense - to be able to edit the end date. 

Message Inbox Improvement

I have a request. Could you please improve your message feature? I would like to be able to draft a message and come back later and finish it, I hope there is a solution in the future.

Leave Schedule To Location Schedule Error

When in Shift Planning > Leave Schedule, and I click any location to get out of the leave schedule, the date range selection only displays month. By clicking on the various views, Employee, Position, Visual & List, 1 by one the Day, Week, 2 Week, & 4 Week options start coming back. If I click from Leave Schedule to to Schedule Overview, the date range options are all present as expected. My expectation for this functionality would be that when I click from the Leave Schedule to any given Location, all the date range options would be available for the view that is selected.
Thanks!

Automatic accruals for benefits

I would like to accrual time off based upon actual hours worked. For example, Sally actually works 40 hours in a two week pay period. She accrues .0231 hours per hour worked which means she accrues 0.924 hours of sick time which she can use when she gets sick. When she gets sick, it should deduct that time from her accrual. 

We have accruals for vacation time (every employee accrues at a different rate), sick time, and maybe other.

Availability: More colors and options

I see there are just the two colors correct, the available green and unavailable. I would love if there were more options. Only because we schedule students, and we have to do it around their class schedules and we ask them to rank times during the day as 1 (available: most preferred) 2 (available: more preferred) and 3 (available: least preferred), then we schedule first based on seniority

 

We have been using excel and pencil and paper to schedule, and are looking for a better more efficient option

Creating shift: Show Available hours

While creating the shifts show the only hours for which the employee has made him/herself available for.
For example: If the employee has made herself available from 8am to 10am the SHift creation window should only show the timeline from 8am-11am and should not allow me to select 12pm. This is because it would make creating availability easier if I could limit the number of times seen in the time list. Just less blocks to have to fill in.

See headcount before approving leaves

A report/portal where we could view the available Head Count on the days leave has been requested prior to leave approval

 

Mandatory Notes For Time Clock Errors

If an employee is starting/ending their shift outside of their scheduled times, they should be prompted by Humanity to submit a timestamped note to their manager requiring to admit/appeal their absence/tardiness/early leave before they are able to successfully clock in/out.  That manager would then be prompted on dashboard to verify the discretion.  This would increase accuracy in the employees' attendance and wages earned during pay periods. 

Hourly Rate chart change from % to $$ amount

It would be a great feature to have that the hourly rate changes should also be applied in dollar $$ value instead of the percentage %% values only- Payroll > Rate Card Setups

Like many businesses, our Business case relates to many industries where employees are paid extra dollar amount after a specific hour /time-line in a present scheduled Shift. 

With that being said, the present feature is only capable of offering an addition or increase in the amount  paid to the employee in % which is not totally accurate. 

Adding a feature in the already existing rate cards feature will not only make it easy for a manager to change the base rate in dollars, but also will be sure shot accurate and be reflected int the payroll reports as well.

Labour laws tally of single days worked in a year

We have many part time staff and our legislation requires that we calculate vacation entitlement by using the number of single days worked in the year previous.

Example: When the employee does not have a regular work week

The employer calculates the average number days worked in each week in the most recently completed vacation entitlement year and then multiplies that number by 2.

• The employee worked a total of 149 days in the preceding vacation entitlement year.
• There are 52.14 weeks per year.
• The average number of days worked per week in the year would be 149 days divided by 52.14 weeks per year = 2.86 days
• The single vacation days the employee would be entitled to in respect of that year would be 2 ×  2.86 days or 5.72 days of vacation.

put day of the week in addition to the date

On Reports and shift planning, it would be nice if beside the date  there would also be the day of the week listed.

Messaging

It would be great if you could pin messages to the top of your inbox. This way you could tag messages that need to be replied to still or that you still need a response from without forgetting about them because they get pushed down the list as more messages come through.

Also, it would be super helpful to have a search function for your messages so you can type in a keyword and see the messages with that word in them so you can easily find past messages.

Thanks! :)

Managing Shift Trades

When you try and look ahead to see on the dashboard under "manage shift trades" it defaults to 1 month (so right now it defaults to Jan 22 to Feb. 22, 2019) of the shifts that people have asked to trade. 
 
I'd like to see today plus 6 months ahead, but it's really difficult to expand the dates to Jan. 22 to June 22 for instance.  So if the default was all shift trades that have been requested, it would be great. Or at least make it easier to change the dates. The way you have to do it now is to go to the calendar view and grab the dates from now and expand the selection to June 22. But if you try to do it, it's hard to actually do it using a keyboard or mouse.
 

Filter out the declined leave

Filter out the declined leave on reports. It would be much easier when looking at payroll to easily see who had the leave rather than who didn’t, it can get confusing.   

Quarterly wages breakdown

There should be a quarterly employee wage breakdown. This is required when filling out state and federal documents. We should be able to pull one report for the year in question and have a simple breakdown of each employee wages listed by quarter.

Add an option for repeat function: every n day /mo

Add an option for repeat function: repeat every n day /month (For example: a meeting that repeats every 2nd Wednesday of the month).

Thanks!

Messages

It would be AWESOME if when I send messages, it would show me if the person(s) I sent the message to looked at the message (like an Iphone) 
 

Wage/promotion schedule

It would be greatly helpful to be able to "schedule" a change such as a raise or promotion. I have had to correct payroll due to the changes not reflecting correctly in the system. 

Make selecting custom cycles easier

Even as a life-long computer programmer, this "SSOOS SS" method of inputing a custom cycle is complicated to use (and bizarre). It's actually easier to specify this type of input with Cron!! Please provide some simple checkboxes for the days of the week.

Bulk account creation with position assignments

The current process of Bulk Position Assignments requires multiple steps. You have to first bulk upload (or manually) create the user accounts, then you have to download the full list of users to get the Internal User ID. Since the "import gmail accounts" broke, our new staff on-boarding process automatically creates the csv file for bulk user import. The new bulk position import isn't as helpful as it could be because it requires the manual step of locating the internal user id.

For us, a new staff account gets added to at least 8 positions. That's a lot of cutting and pasting! It's easier to continue manually clicking the position boxes for each new account.

Including position assignments within the bulk account load file (and allowing a comma separated list of positions) is highly desirable.  

Changes in Published shifts

That would be great if the staff won't see the changes OR won't be notified about the changes we make in Published shifts. This is becoming a problem for us, so kindly improvise this feature.

Notes in scheduling

I wish there was a way to see the notes or be able to add a meeting onto the schedule and have it seen from the shiftplanning page without having to click on the shift to see more info.

Scheduling template

I think that we should be come up with our own templates instead of it making them on their own. It would save me a great deal of time when inputting shifts.  Also being able to pick which location is set as the default location as well. 
 

Reporting on Training

I really have a need to be able to track training assigned and training completed by due dates.  A report that I can run by a specified time period for training would be great!  I currently have no way of knowing when training is complete or overdue for my team members on a global scale.
Thanks!
 

Custom Fields in shifts

That would be great if we have an option to create custom fields that are in shifts as well as time clock that can also be used in reports.

Display number of shits scheduled on any given day

It would be helpful to have a function that displays the number of shifts scheduled on any given day. Ideally, a manager is able to see at a glance if the staff numbers stack up.

I have been advised to post a request for this feature by your online helpdesk.

Thanks for your consideration.

Cheers
Lois Turei
Head of Production
NZME

Time sheets default view

That would be great if we could change the default filter in Timesheets. Like, It should show All (by default), and then filter to approved/unapproved.

Conflicts related to Overtime

That would be great if we could have an option to turn off independent options of everything else. Like, there is only option to turn off all the conflicts. We'd like to customize conflicts.

Who submitted leave request in details

When reviewing a leave request and the details, I would like to see who created the leave request. That way if I have any questions about it, I can go to the person who created it (who is not always the person taking the leave).

Customized leave notifications for managers

I would like to select which managers/schedules receive leave notifications based on their permissions. I don't want to receive leave notifications for every workgroup. I only want to receive notifications for the positions I manage.

Mileage Tracking

I would like my employees to be able to input daily mileage, per client, and have it show up in the Payroll section so I may bill clients for said miles.

For the USA -- W2 or 1099 classification for staff

I'm doing the year-end reporting on our W2 staff and our 1099 staff.  However, there is nowhere to classify staff as a W2 or 1099 staff.  I can classify them as seasonal or part-time, which is what all our staff are, but some get a W2 and some a 1099, dependent on what type of work they are hired to do.  Once we classify a staff as part-time, we need to also classify them as a W2 or 1099 for year-end reporting, so we know who to send the W2s to, and who to send 1099s to.

The selection of w2 or 1099 could be under the "Edit Details" tab, or under the "Payroll" tab.  However, it has to be showing on the Year-end payroll report, and we need to be able to select to run a W2 report or a 1099 report.  This type of report is also needed for the Workman's Comp Audit done at end of each year.

This would really help us in the USA with employee classification for year-end reporting.

Thanks.   

API or export for event log

It would be great to have an API endpoint for the event log, or at the very least an export function. We'd like to audit time clock approvals and having access to the event log through the API would make that very simple to manipulate the data however we need

Separate timeclock and scheduling permissions

It would be great to have more granular control for Schedulers between shift planning and time clock.

We'd like our schedulers to be able to manage the schedule for staff they have assigned to them, as well as their own position, but not be able to modify their own time clocks or their staffs - in our case only Supervisors and above should be allowed to modify time clocks.

the 30 minutes increment for OT rule.

I would like to set up OT over 7.5 hour of work, but it's not option right now.
We have to make change manually every day. It's a pain.

Integrating with Payroll software

Hi we currently use Patriot software, is there any way we could add them to the export list for payroll.?

Remote work sites should be visible

At the moment we copy remote locations in Notes section.
Generic term like "Home Office" is a remote work site but it doesn't warrant entering every employees home address for shiftplanning.

Just knowing they are in home office is sufficient. Colleagues should also be able to see who is working in home office. Obliging employees to open a map to see a remote location is misleading and cumbersome.

Best case would be if remote work site could be seen when hovering on the icon with the mouse (as per screenshot):

Access to disabled employees

I am wondering if on the mobile application, I can get option in which I can access my disabled employees within staff tab and I want their contact details to be hyperlinked. 

Add Holiday Pay

Hello,

It would be greatly beneficial is Humanity could automatically calculate paid holidays. This would best be included in the payroll settings and then Managers could enter which holidays are paid, the holiday rate, and so forth.

Leave request feature - MULTIREQUEST

Hello,
Would it be possible to do several request on the same time for one employee. for the moment we can only ask from date 1 to date 2, and send the request. Below you can see how I would prefer to have our leave request system. Is there any chance to have a feature like this?

Thanks

Gilles